Mobile Service Technician

Fields Auto Group; Madison (WI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced technician to enhance their customer service offerings. This role involves performing repairs and diagnostics at customers' locations, ensuring high standards of service and communication. The company provides a supportive environment with state-of-the-art tools, career growth opportunities, and comprehensive benefits, including medical and dental insurance. If you have a passion for automotive technology and excellent customer skills, this is a fantastic opportunity to advance your career in a dynamic setting.

Benefits

401(k)

Paid Holidays

Paid Vacation

Medical, Dental, Vision insurance

Short-and-Long-Term Disability

Basic Life Insurance

Uniforms and lockers provided

Discounted Vehicle Purchases

Training and certification reimbursement

Ongoing education and manufacturer training

Qualifications

• At least 2+ years of Service Technician experience required.
• Ability to learn new technology and operate diagnostic equipment.

Responsibilities

• Perform repairs efficiently according to dealership standards.
• Diagnose and repair various vehicle systems and communicate with customers.

Skills

Diagnostic and troubleshooting skills

Excellent customer service skills

Basic computer skills

Organizational skills

Education

High school diploma or equivalent

Tools

Diagnostic tools

State-of-the-art tools and equipment

Job description

JAGUAR LAND ROVER VOLVO MADISON is expanding and improving the services we provide to our customers. We are seeking an experienced technician with excellent communication skills to perform small repairs, parts replacements, recalls, and diagnostic troubleshooting at our customers' homes or places of business. You will be given a daily dispatch list and a vehicle for the day's repairs. Must have good organizational skills, a valid driver's license, and a clean driving record. If interested, please submit an application to set up an interview.

What We Offer

• 401(k)
• Paid Holidays
• Paid Vacation
• Medical, Dental, Vision insurance
• Short-and-Long-Term Disability, Basic Life Insurance
• State-of-the-art tools and equipment
• Uniforms and lockers provided
• Discounted Vehicle Purchases
• Career growth opportunities and internal promotions
• Training and certification reimbursement
• Ongoing education and manufacturer training
• Clean, professional work environment

Responsibilities

• Perform repairs efficiently according to dealership standards
• Test drive vehicles and use diagnostic tools
• Diagnose and repair various vehicle systems
• Communicate with customers regarding repairs and estimates
• Complete warranty repairs as per manufacturer specifications

Qualifications

• At least 2+ years of Service Technician experience
• Diagnostic and troubleshooting skills
• High school diploma or equivalent
• Excellent customer service skills
• Basic computer skills
• Positive attitude and team player
• Valid Driver’s License with an acceptable driving record
• Ability to learn new technology and operate diagnostic equipment