Mobile Service Technician

MarineMax

Grasonville (MD)

On-site

USD 52,000 - 70,000

Full time

14 days+
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Job summary

MarineMax in Grasonville, MD seeks a Mobile Service Technician to perform mechanical repairs on boats and equipment at off-site locations and marinas. You will diagnose, repair, and test systems on customer vessels while ensuring safety and warranty compliance.

This role requires a clean driving record, timely service calls, professional appearance of vehicles, and effective coordination with service and parts teams.

Qualifications

  • Experience performing mechanical repairs on boats
  • Ability to diagnose and repair marine systems
  • Knowledge of warranty repairs and documentation

Responsibilities

  • Perform mechanical repairs on boats and equipment
  • Safely operate customer vessel during diagnostic water testing
  • Inspect boats and prepare estimates listing parts and labor
  • Complete repair work within established timeframe
  • Maintain inventory and tools on company vehicles
  • Ensure professional appearance of company vehicles and maintain a safe driving record
  • Communicate effectively with service and parts departments

Skills

Boat maintenance
Mechanical repair

Job description

OVERVIEW: The Mobile Service Technician is responsible for performing mechanical repairs on boats and equipment at off site locations and marinas.

KEY TASKS:
  • Perform mechanical repairs on boats and equipment
  • Safely operate customer vessel during diagnostic water testing
  • Ensure all warranty repairs are completed according to manufacturers and MarineMax guidelines
  • Inspect boats, prepare and itemize estimate listing parts and labor
  • Complete repair work utilizing service scheduler and SSO’s within the established timeframe
  • Maintain and secure inventory and tools on company vehicles at all times
  • Ensure customer satisfaction by arriving for service calls in a timely manner and presenting a professional picture of MarineMax
  • Follow-up with customer to ensure complete satisfaction
  • Maintain effective communication with the service and parts departments
  • Ensure professional and clean appearance of company vehicles
  • Safely operate company vehicle and remain within posted speed limits
  • Maintain a safe driving record
  • Other duties as assigned
KEY RESULT AREAS:
  • Internal/External Customer satisfaction/FANS
  • Minimum number of comebacks
  • Timely and accurate completion of work
  • Professional Appearance of company tools and vehicles
  • Error-free work orders
  • Effective communication with other MarineMax departments
  • MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
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