Mobile Service Technician

MarineMax; Grasonville (MD); On-site; USD 52,000 - 70,000; Full time

Job summary

MarineMax in Grasonville, MD seeks a Mobile Service Technician to perform mechanical repairs on boats and equipment at off-site locations and marinas. You will diagnose, repair, and test systems on customer vessels while ensuring safety and warranty compliance.

This role requires a clean driving record, timely service calls, professional appearance of vehicles, and effective coordination with service and parts teams.

Qualifications

• Experience performing mechanical repairs on boats
• Ability to diagnose and repair marine systems
• Knowledge of warranty repairs and documentation

Responsibilities

• Perform mechanical repairs on boats and equipment
• Safely operate customer vessel during diagnostic water testing
• Inspect boats and prepare estimates listing parts and labor
• Complete repair work within established timeframe
• Maintain inventory and tools on company vehicles
• Ensure professional appearance of company vehicles and maintain a safe driving record
• Communicate effectively with service and parts departments

Skills

Boat maintenance

Mechanical repair

Job description

OVERVIEW: The Mobile Service Technician is responsible for performing mechanical repairs on boats and equipment at off site locations and marinas.

KEY TASKS:

• Perform mechanical repairs on boats and equipment
• Safely operate customer vessel during diagnostic water testing
• Ensure all warranty repairs are completed according to manufacturers and MarineMax guidelines
• Inspect boats, prepare and itemize estimate listing parts and labor
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe
• Maintain and secure inventory and tools on company vehicles at all times
• Ensure customer satisfaction by arriving for service calls in a timely manner and presenting a professional picture of MarineMax
• Follow-up with customer to ensure complete satisfaction
• Maintain effective communication with the service and parts departments
• Ensure professional and clean appearance of company vehicles
• Safely operate company vehicle and remain within posted speed limits
• Maintain a safe driving record
• Other duties as assigned

KEY RESULT AREAS:

• Internal/External Customer satisfaction/FANS
• Minimum number of comebacks
• Timely and accurate completion of work
• Professional Appearance of company tools and vehicles
• Error-free work orders
• Effective communication with other MarineMax departments
• MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.