Service Technician

MarineMax; Charleston (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

Marinemax in Charleston, SC is seeking a Marine/Service Technician to repair and overhaul boats, machinery and trailers. You will diagnose engine and transmission issues, discuss findings with customers, and perform mechanical repairs across marine systems.

Responsibilities include using service schedulers, completing warranty work per manufacturer and MarineMax guidelines, and safely operating vessels during diagnostic tests to ensure customer satisfaction and timely, quality service.

Responsibilities

• Diagnose engine and transmission issues
• Perform mechanical repairs on marine systems
• Use service scheduler and complete warranty work
• Safely operate vessels during diagnostic tests
• Discuss findings with customers and/or insurers

Job description

OVERVIEW:

The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS:

• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
• Perform mechanical repair work such as:
• Remove engine, transom or outdrive
• Disassemble unit and inspect parts for wear
• Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
• Rebuild parts such as engine cylinder blocks
• Rewire ignition system, lights and instrument panel
• Replace and adjust taillights
• Install and repair accessories such as radios, heaters, mirrors, and windshield wipers
• Operate a hydraulic jack or hoist as needed.
• Advise customers and/or insurance adjusters as to necessary repairs.
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe
• Ensure all warranty work is completed according to manufacturer’s and MarineMax guidelines
• Safely operate MarineMax and customer vessels during diagnostic water testing operations
• Maintain MarineMax tools in good condition and according to guidelines
• Other duties as assigned

KEY RESULT AREAS:

• Internal/external customer satisfaction/FANS
• Timely and accurate completion of work
• Maintain 100% productivity.
• Maintain minimum number of comebacks