Mobile Service Technician

Crest Ford Flat Rock; Flat Rock (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401k

Health, vision and dental insurance

Paid time off

Job summary

Crest Ford Flat Rock is hiring a Mobile Service Technician to bring dealership service directly to customers at their homes, offices, or other locations in Michigan.

You will perform maintenance, recall repairs, and inspections in the field, communicating findings to customers and keeping detailed service records.

This role suits an independent, customer-focused automotive technician who thrives outside a traditional shop and wants to grow with a respected Ford dealer.

Qualifications

• Automotive technician experience preferred.
• Ford experience and Ford certifications are a plus.
• Valid driver's license with an acceptable driving record.
• Ability to work independently and manage a daily schedule.
• Strong attention to detail and commitment to quality workmanship.
• Professional communication and customer service skills.
• Ability to perform physical aspects of automotive service work.
• Must be dependable, organized, and comfortable working outside of a traditional dealership environment.

Responsibilities

• Perform mobile oil changes and routine maintenance at customer locations.
• Complete Ford recall repairs and service campaigns in the field.
• Perform basic vehicle inspections and identify additional maintenance needs.
• Check and maintain fluid levels, tire pressures, filters, and other routine maintenance items.
• Communicate vehicle condition and recommended services to customers.
• Maintain accurate repair orders, technician notes, and service documentation.
• Deliver a professional, friendly customer experience at every appointment.
• Maintain and organize the mobile service vehicle, tools, and equipment.
• Follow Ford Motor Company repair procedures and dealership safety standards.
• Communicate effectively with the service department and service management.

Skills

Automotive tech exp

Ford experience

Customer service

Independence

Attention to detail

Organizational skills

Communication skills

Job description

NOW HIRING: MOBILE SERVICE TECHNICIAN

Crest Ford of Flat Rock

Bring Ford Service Directly to the Customer!

Crest Ford of Flat Rock is looking for a motivated, dependable, and customer-focused Mobile Service Technician to join our growing service department!

This is a great opportunity for an automotive technician who enjoys working independently, providing excellent customer service, and performing maintenance and recall repairs at customers' homes, workplaces, and other convenient locations.

Our mobile service program is focused on making vehicle maintenance easier for our customers by bringing the dealership experience directly to them.

JOB RESPONSIBILITIES

• Perform mobile oil changes and routine preventative maintenance at customer locations.

• Complete eligible Ford recall repairs and service campaigns in the field.

• Perform basic vehicle inspections and identify additional maintenance needs.

• Check and maintain fluid levels, tire pressures, filters, and other routine maintenance items.

• Communicate vehicle condition and recommended services to customers.

• Maintain accurate repair orders, technician notes, and service documentation.

• Deliver a professional, friendly customer experience at every appointment.

• Maintain and organize the mobile service vehicle, tools, and equipment.

• Follow all Ford Motor Company repair procedures and dealership safety standards.

• Communicate effectively with the service department and service management.

QUALIFICATIONS

• Automotive technician experience preferred.

• Ford experience and Ford certifications are a plus.

• Valid driver's license with an acceptable driving record.

• Ability to work independently and manage a daily schedule.

• Strong attention to detail and commitment to quality workmanship.

• Professional communication and customer service skills.

• Ability to perform physical aspects of automotive service work.

• Must be dependable, organized, and comfortable working outside of a traditional dealership environment.

WHY JOIN CREST FORD OF FLAT ROCK?

• Opportunity to be part of a growing mobile service program.

• Work independently while representing a respected Ford dealership.

• Direct interaction with customers and an opportunity to build relationships.

• A different work environment than the traditional shop setting.

• Support from an established dealership service department.

• Opportunity for professional growth within our service operation.

• 401k

• Health, vision and dental insurance

• Paid time off

THE IDEAL CANDIDATE

We are looking for someone who takes pride in their work, understands the importance of customer satisfaction, and can represent Crest Ford professionally in the community.

If you enjoy turning wrenches, solving problems, and providing convenient service to customers, we want to hear from you!