Mobile Service Technician

Arundel Ford; Arundel (ME); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Family owned and operated

Long term job security

Flexible Work Schedule

Job summary

Arundel Ford Family is seeking a Mobile Service Technician to join our growing team. Travel in the mobile service van to customer workplaces and homes to perform basic service and recalls.

We are an equal opportunity employer and value service to both customers and the community. Ford certifications are desirable but not mandatory, with a strong focus on customer satisfaction and driving a company vehicle.

Qualifications

• Detail-oriented and organized.
• Valid driver license.
• ASE/Manufacturer certifications (Ford certifications desirable).
• Service Technician experience preferred.
• Strong use of technological devices including tablets.

Responsibilities

• Provide an exceptional customer experience to drive loyalty.
• Engage with customers each day and represent the dealership.
• Organize and prepare for the day’s appointments.
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner.
• Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication.
• Accurately document vehicle repairs/work performed on the repair order.
• Stay informed of Ford technical bulletins and complete required training.
• Able to work occasionally in challenging weather conditions.
• Able to drive and maintain a company vehicle responsibly.

Skills

Detail-oriented

Customer service mindset

Strong communication

Proficient with tablets

Education

ASE/Manufacturer certifications

Tools

Tablets

Diagnostic tools

Job description

We are looking for a Mobile Service Technician to join our growing team! The right candidate will have a strong service technician background. Previous experience is preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Arundel Ford Family where we value service to each other and the community as much as to our customers!

Benefits:

• Medical coverage 100% paid by dealership!

• Dental and vision

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Flexible Work Schedule

Responsibilities:

• Provide an exceptional customer experience to drive loyalty

• Engage with customers each day and represent the dealership

• Organize and prepare for the day’s appointments

• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner

• Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication

• Accurately document vehicle repairs/work performed on the repair order

• Stay informed of Ford technical bulletins and complete required training

• Able to work occasionally in challenging weather conditions

• Able to drive and maintain a company vehicle responsibly

Qualifications:

• Detail-oriented and organized

• Valid driver license

• ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory

• Service Technician experience preferred

• Strong use of technological devices including tablets

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.