Mobile Sales & Service Specialist (Store-in-Store)

T-Mobile US Inc.; Everett (WA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to welcome customers, demonstrate products, and drive sales in a fast-paced warehouse/club setting. You’ll educate customers, build rapport, and ensure exceptional service in every interaction.

Qualified candidates have a High School Diploma or GED and at least 6 months in customer service or retail. We offer competitive pay, benefits, stock opportunities, and pathways for growth as part of the Total Rewards program.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment using digital tools; educate and showcase value of benefits.
• Complete training on store-in-store processes and products; participate in knowledge sharing and store operations.
• Provide exceptional service, build rapport, and drive sales while connecting with customers and referrals.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to welcome customers, demonstrate products, and drive sales in a fast-paced warehouse/club setting. You’ll educate customers, build rapport, and ensure exceptional service in every interaction.

Qualified candidates have a High School Diploma or GED and at least 6 months in customer service or retail. We offer competitive pay, benefits, stock opportunities, and pathways for growth as part of the Total Rewards program.