Mobile Sales Pro — In-Store & Partner Locations

T-Mobile; Washington (Washington County); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid parental and family leave

Tuition assistance

Stock options

Paid time off

Job summary

T-Mobile is seeking Mobile Associates to enhance customer engagement in retail environments. This role includes actively showcasing T-Mobile solutions, maintaining customer relationships, and participating in ongoing training programs. Associates will leverage digital tools to educate customers and help them navigate T-Mobile offerings.

With a focus on sales, customer satisfaction, and relationship building, candidates should have strong communication skills and a passion for assisting customers. Full benefits and competitive pay structure are offered.

Qualifications

• High School Diploma/GED required.
• Experience in a retail environment preferred.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Engage with customers in a highly-traffic retail environment.
• Leverage digital self-serve tools during customer interactions.
• Complete training on the T-Mobile in-store experience.
• Partner with nearby stores to onboard customers.
• Maintain a customer-obsessed mindset.
• Build relationships with nearby leadership and teams.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile is seeking Mobile Associates to enhance customer engagement in retail environments. This role includes actively showcasing T-Mobile solutions, maintaining customer relationships, and participating in ongoing training programs. Associates will leverage digital tools to educate customers and help them navigate T-Mobile offerings.

With a focus on sales, customer satisfaction, and relationship building, candidates should have strong communication skills and a passion for assisting customers. Full benefits and competitive pay structure are offered.