Mobile Sales & Customer Experience Specialist

T-Mobile US Inc.; Everett (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid Time Off

Paid holidays

Family leave

Tuition assistance

Stock grants

Discounts (mobile & home internet)

Commuter/transit programs

Job summary

T-Mobile USA, Inc. is hiring for Store-in-Store Mobile Associates to engage customers in a bustling retail setting, educate them on products, and drive sales while delivering exceptional service.

You will learn the store-in-store experience, products, and processes, and continuously enhance customer relationships. Expect a competitive base pay with training pay, eligibility for annual stock grants, and a broad benefits package including 401(k), stock purchase plan, PTO, paid holidays, family

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment, educate customers, and showcase value of benefits.
• Complete training on store-in-store experience, skills, products, processes, and systems.
• Attract potential customers, follow up, collect referrals, and build relationships to drive sales.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Education

High School Diploma/GED

6 months customer service/sales experience

Job description

T-Mobile USA, Inc. is hiring for Store-in-Store Mobile Associates to engage customers in a bustling retail setting, educate them on products, and drive sales while delivering exceptional service.

You will learn the store-in-store experience, products, and processes, and continuously enhance customer relationships. Expect a competitive base pay with training pay, eligibility for annual stock grants, and a broad benefits package including 401(k), stock purchase plan, PTO, paid holidays, family