Mobile RV Service Technician

Optimum RV; Spartanburg (SC); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive wages

401K

Medical insurance

Dental insurance

Vision Insurance

Company-Paid Life insurance

Short- & Long-Term Disability

Wellness Program including Gym Reimb

Vacation, Personal Time & Holiday pay

Job summary

Optimum RV is seeking a skilled RV Service Technician to diagnose, repair, and maintain RVs at customer sites. This mobile role requires strong technical skills, problem-solving, and excellent customer service as you represent the company in the field.

You will travel to customer locations, perform inspections, and complete PDIs to ensure safety and quality before delivery. On-the-job RVTI training is offered; RVIA/RVDA certification is preferred.

Qualifications

• Strong knowledge of RV electrical, plumbing, HVAC and mechanical systems.
• Ability to read and interpret technical manuals, diagrams and schematics.
• Excellent problem-solving and attention to detail.
• Strong communication skills to explain repairs to customers.
• Ability to work independently and as part of a team.

Responsibilities

• Travel to customer locations to perform on-site inspections, diagnostics, repairs, and maintenance on RV systems.
• Troubleshoot and resolve complex technical issues in a timely manner.
• Conduct PDIs to ensure RVs meet quality and safety standards.
• Document all work and labor time in the service system.
• Communicate with service advisors and customers with detailed explanations of repairs.
• Keep up-to-date with industry standards and manufacturer guidelines.
• Maintain a clean, safe, and organized work area and tools.

Skills

RV systems knowledge

Reading schematics/diagrams

Problem-solving

Customer communication

Independent work

Education

High school diploma or equivalent

RVIA/RVDA/RVTI certification (preferred)

Tools

Computerized diagnostic tools

Job description

Optimum RV is a premier RV dealership committed to providing quality service and a wide selection of recreational vehicles. We are looking for a skilled and dedicated RV Service Technician to join our service team and ensure our customers' RVs are maintained and repaired to the highest standards. Hourly pay relative to level of work experience; available weekly production bonuses, add an additional 20% to total weeks pay.

Responsibilities

Mobile Service Technicians are responsible for diagnosing, repairing, and performing maintenance on a variety of recreational vehicles. This role requires strong technical skills, problem-solving ability, and excellent customer service, as you will represent our company in the field. The primary duties will include:

• Travel to customer locations to perform on-site inspections, diagnostics, repairs, and maintenance on RV systems, including electrical, plumbing, HVAC, and structural components.
• Troubleshooting and resolving complex technical issues in a timely and efficient manner.
• Conducting pre-delivery inspections (PDIs) to ensure RVs meet quality and safety standards before delivery to customers.
• Documenting all work performed, including parts used and labor time, in the dealership's service management system.
• Communicating with service advisors and customers to provide detailed explanations of repairs and maintenance work.
• Keeping up-to-date with industry standards, manufacturer guidelines, and technical bulletins.
• Maintaining a clean and organized work area and ensuring tools and equipment are in good working condition.
• Adhering to all safety protocols and company policies.
• All other responsibilities as assigned.
• Willing to learn all aspects of RV repair including house repairs
• Current certification (RVIA/RVDA/RVTI) OR interest in completing online training courses for RVIA certification
• Paid on-the-job RVTI Technician Certification Training

Requirements

Minimum Qualifications

• Strong knowledge of RV systems, including electrical, plumbing, HVAC, and mechanical components.
• Ability to read and interpret technical manuals, diagrams, and schematics.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to explain technical information to non-technical customers.
• Ability to work independently and as part of a team.
• High school diploma or equivalent; RV experience preferred.
• Valid driver's license with a clean driving record.
• RVIA/RVDA certification or other relevant industry certifications (preferred)
• Experience with computerized diagnostic tools and software (preferred).
• Familiarity with warranty repair processes and documentation (preferred).

Essential Characteristics

• Customer Focused: We listen, solve problems, and stay focused on our mission.
• Humble: We stay coachable and always learning, confident in our skills but never arrogant.
• Reliable: We keep our word to our team and our customers--doing what we say every time.
• Relentless Drive: We have a strong work ethic, sense of urgency, and never settle in the pursuit of our mission.

Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.

Benefits

• Competitive wages
• 401K
• Medical insurance
• Dental insurance
• Vision Insurance
• Company-Paid Life insurance
• Supplemental Life Insurance
• Short- & Long-Term Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• EAP
• Wellness Program including Gym Reimbursement
• Vacation, Personal Time & Holiday pay