Mobile Retail Sales Associate — Tech Demos & Customer Impact

T-MOBILE USA, Inc.; Keizer (OR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Holidays

Parental leave

Family building benefits

Job summary

T-Mobile USA, Inc. is hiring for a retail associate role focused on helping customers with technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate solutions, and guide customers through their shopping journey while using digital tools for engagement.

Starting pay includes $18/hour base plus $5/hour training pay, with a guaranteed $20/hour overall and an annual stock grant opportunity. Benefits and growth paths are offered.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age 18+

Work Authorization

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail associate role focused on helping customers with technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate solutions, and guide customers through their shopping journey while using digital tools for engagement.

Starting pay includes $18/hour base plus $5/hour training pay, with a guaranteed $20/hour overall and an annual stock grant opportunity. Benefits and growth paths are offered.