Mobile Response Service Technician

Koenig Equipment; Richmond (IN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Paid Time Off

Paid Holidays

Tool Reimbursement

Company Truck & Tools

Job summary

Koenig Equipment, a family-owned dealership since 1904, is seeking a Mobile Response Service Technician to service agricultural equipment across Indiana counties. You will travel in a fully equipped service truck, diagnose complex mechanical, electrical, and hydraulic issues, and perform on-site repairs with a focus on reliability and customer satisfaction.

Ideal candidates have a technical degree or equivalent experience, 2–3 years of heavy equipment tech work, strong problem-solving skills,

Qualifications

• Technical school degree or equivalent experience in diesel/heavy equipment preferred.
• 2–3 years of experience as a heavy equipment/diesel/ag equipment technician.
• Experience diagnosing and repairing agricultural equipment preferred.

Responsibilities

• Travel to customer locations in a service truck to diagnose and repair equipment.
• Perform diagnostics on hydraulic, electrical, mechanical, and engine systems.
• Complete repairs accurately and in dealer standards.
• Document labor, parts, and repairs and communicate findings to customers.

Skills

Heavy equipment tech experience

Diagnostics & troubleshooting

Customer service

Independently work

CDL preferred

Education

Technical/Trade school degree in diesel/heavy equipment

Tools

Dealership Management Systems

Job description

For more than 122 years, Koenig Equipment has served customers with integrity, innovation, and industry-leading support. Family-owned since 1904, we continue to grow across Ohio and Indiana while maintaining the values that have made us a trusted name in agricultural and turf equipment.

We are seeking a Mobile Response Service Technician to provide on-site service and repair support to customers throughout Johnson, Monroe, and Morgan Counties, Indiana. If you enjoy working independently, solving complex mechanical problems, and delivering exceptional customer service, this is an excellent opportunity to build a rewarding career with a respected dealership organization.

Why Join Koenig Equipment?

• Competitive compensation based on experience
• Company-provided service truck and specialized tools
• Paid technical training and manufacturer certification opportunities
• Career advancement opportunities within a growing dealership network
• Comprehensive benefits package including:
  • Medical, Dental, and Vision Insurance
  • 401(k) with company match
  • Immediate Paid Time Off and Paid Holidays
  • Tool Reimbursement
• Family-oriented culture focused on employee success

Position Summary

The Mobile Response Service Technician performs maintenance, diagnostics, repairs, and inspections on agricultural equipment at customer locations. This role requires strong troubleshooting skills, mechanical aptitude, and the ability to operate independently while providing outstanding customer support.

Key Responsibilities

• Travel to customer locations in a fully equipped service truck to diagnose and repair equipment.
• Perform advanced diagnostics on mechanical, electrical, hydraulic, and electronic systems.
• Complete repairs accurately, efficiently, and according to dealership standards.
• Communicate findings to customers and recommend preventative maintenance and value-added repairs.
• Conduct equipment inspections and identify opportunities to maximize machine productivity and minimize downtime.
• Maintain accurate labor, service, and repair documentation.
• Coordinate with the Service Manager regarding additional repairs, changes in scope, or scheduling concerns.
• Ensure all parts used are properly documented and billed.
• Submit complete work order information upon completion of repair activities.
• Maintain company vehicles, tools, and fixed assets in proper operating condition.
• Participate in technical training and dealership development programs.
• Perform other duties as assigned.

Preferred Qualifications

• Technical school degree in diesel, heavy equipment, agricultural equipment technology, or related field; equivalent experience considered.
• Minimum 2-3 years of experience as a heavy equipment, diesel, agricultural, or construction equipment technician.
• Experience diagnosing and repairing agricultural equipment preferred.
• Strong knowledge of hydraulic, electrical, mechanical, and engine systems.
• Computer proficiency and ability to work within dealership management systems.
• Valid driver's license with an acceptable driving record.
• Class A CDL preferred, or willingness to obtain one.
• Ability to safely lift up to 50 pounds.
• Strong customer service, communication, and problem-solving skills.
• Ability to work independently with limited supervision.

Ideal Candidate

You are a self-motivated technician who enjoys working directly with customers, solving equipment issues in the field, and helping farmers keep their equipment running at peak performance.

Koenig Equipment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.