Mobile Residential Counselor – Hamilton St.

Pine Street Inn; Boston (MA); On-site; USD 31,000 - 34,000; Full time

Job summary

Pine Street Inn in Boston, MA seeks a Residential Counselor to provide evening presence, conduct rounds, assist tenants, monitor wellness, uphold rights, and support crisis intervention.

The role requires strong communication, written documentation, and experience with mental-health and substance-use challenges. Schedule: Wed–Sun, 4:00pm–12:30am. Pay: $22.41–$24.76 per hour, with a $2 shift differential after 10:45pm.

Qualifications

• Must be able to work with a diverse population and document observations clearly.
• Strong communication, interpersonal and writing skills required.
• Experience with mental health/substance use challenges preferred.
• Bilingual abilities are a plus.

Responsibilities

• Provide evening presence, rounds, tenant check-ins and crisis intervention as needed.
• Monitor occupancy rules and rights, and note maintenance issues for follow-up.
• Coordinate with staff and support teams to maintain a safe, respectful environment.

Skills

Communication skills

Written documentation

Crisis intervention

Interpersonal skills

Team collaboration

Education

High School Diploma or equivalent

College degree

Tools

Microsoft Word

Outlook

Excel

Job description

Summary of the Position

The Residential Counselor will provide an evening presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems where possible, and forwarding concerns to appropriate staff for later resolution when necessary.

Occasional daytime availability will be required for training, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants achieve the very highest possible quality of life.

Requirements

Qualifications

Education/Training

Required:

• High School Diploma or equivalent
• Computer literacy, proficient with Microsoft Word, Outlook, Excel

Preferred:

• College degree

Knowledge/Experience

Required:

• Ability to work well with a diverse population.
• Excellent communication, interpersonal, and observational skills.
• Strong writing skills, ability to document observations
• Experience working with people with active and untreated mental illness including substance use disorders

Preferred:

• Prior experience in residential management, direct service with people with behavioral health challenges
• Experience working with people who have been homeless
• Familiarity with Harm Reduction approach and working with people with Behavioral Health challenges.
• Experience using crisis intervention.
• Knowledge of substance use disorder issues and of mental illness
• Bilingual

SCHEDULE: Wednesday – Sunday – 4pm – 12:30am

Pays $22.41 - $24.76 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour.

LOCATION: 123 Hamilton Street