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Description
Travel to Skilled Nursing Facilities and Private Residential homes to service patients. Treat all customers in a courteous manner. Ensure all urine and oral fluid specimens and phlebotomy specimens are collected accurately and on time.
- Collect specimens according to established procedures.
- Complete requisitions accurately.
- Process and package specimens for transport. Maintain required records and documentation.
- Read, understand, and comply with departmental policies, protocols, and procedures, including Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies, Employee Handbook, and Quality Assurance Manual.
- Maintain all appropriate collection logs.
- Submit accurate expense forms, if applicable, on the required day. Demonstrate organizational commitment.
- Adhere to departmental and company dress code and lab coat policies, appearing neat and clean at all times.
- Report to work on time, following attendance guidelines.
- Answer the telephone courteously, incorporating the company name, self-identification, and a helpful statement.
- Communicate appropriately with clients, customers, coworkers, and the public.
- Keep information confidential per company and procedural policies.
- Report unresolved problems immediately to the appropriate Manager, Supervisor, or Group Leader. Remain polite and courteous at all times.
- Keep work area neat and clean. Dispose of biohazard containers as scheduled.
- Assist with inventories and other assigned tasks.
- Stock supplies as needed.
- Perform clerical duties related to the department when assigned.
- Answer phones and dispatch calls when assigned.
- Participate in teams and special projects as asked.
- Perform other duties as assigned.
Seniority level
Employment type
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Industries
- Hospitals and Health Care
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