Mobile Pet Grooming Dispatcher

Bark & Mane; Tucson (AZ); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Bonus based on performance

Company parties

Dental insurance

Paid training

Employee recognition

Job summary

Bark & Mane is seeking a dispatcher/scheduler in Tucson to handle inquiries, book appointments, and create efficient grooming routes for 10+ groomers. The role emphasizes sales ability, accuracy, and top-notch communication across calls, texts, and emails.

You will manage daily schedules, optimize routing, and maintain client records while supporting remote work and occasional on-site days at our Tucson facility.

Qualifications

• Previous paid experience as a dispatcher or scheduler.
• Proven sales or booking success.
• Dependable and punctual with a strong attendance record.
• Very detail-oriented; you catch errors before they become problems.
• Strong communication skills, both by phone and in writing.
• Able to manage your time and stay productive while working remotely.
• Comfortable learning scheduling and CRM software.

Responsibilities

• Sales and booking: Answer incoming calls, texts, and emails. Turn new inquiries into booked appointments, recommend add-on services when they fit, and move clients onto recurring grooming schedules.
• Scheduling and routing: Create efficient daily routes that minimize drive time and maximize groomer productivity.
• Accuracy and follow-through: Keep client records complete and correct, including pet details, grooming notes, contact information, and signed release forms. Double-check bookings so groomers arrive prepared.
• Problem-solving: Adjust the schedule when there are call-outs, delays, or cancellations. Handle client concerns professionally, and keep groomers and management informed.

Skills

Dispatcher experience

Sales/booking success

Dependable & punctual

Detail-oriented

Strong communication

Remote work capable

CRM software

Job description

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Bonus based on performance
• Company parties
• Dental insurance

Our dispatcher keeps Bark & Mane running. You'll be the first voice our clients hear, turning inquiries into booked appointments and building the daily schedules and routes for more than 10 groomers across Tucson. The right person is organized, dependable, and confident closing a sale.

Schedule & Location

• Full-time, 40 hours per week, including one weekend day
• Hybrid: some days at our Tucson facility and some days remote

What We Offer

• Hourly pay: Starting at $17/hour, paid biweekly
• Quarterly performance bonus
• Health, dental, and vision insurance
• Paid time off
• Paid training
• Employee recognition through company events, swag, and other incentives

Responsibilities

• Sales and booking: Answer incoming calls, texts, and emails. Turn new inquiries into booked appointments, recommend add-on services when they fit, and move clients onto recurring grooming schedules.
• Scheduling and routing: Create efficient daily routes that minimize drive time and maximize groomer productivity.
• Accuracy and follow-through: Keep client records complete and correct, including pet details, grooming notes, contact information, and signed release forms. Double-check bookings so groomers arrive prepared.
• Problem-solving: Adjust the schedule when there are call-outs, delays, or cancellations. Handle client concerns professionally, and keep groomers and management informed.

Requirements

• Previous paid experience as a dispatcher or scheduler
• Proven sales or booking success, and comfort working toward conversion and rebooking goals
• Dependable and punctual, with a strong attendance record
• Very detail-oriented; you catch errors before they become problems
• Strong communication skills, both by phone and in writing
• Able to manage your time and stay productive while working remotely
• Comfortable learning scheduling and CRM software

About Bark & Mane

Bark & Mane brings 100% cage-free, one-on-one grooming to our clients' driveways. Our custom-built vans are self-contained, with air conditioning, heat, electricity, and water on board, so no hookups are needed. They're eco-friendly and roomy enough for pets to move freely, which lets groomers focus on each pet's needs.

Our Hiring Process

• A phone call within 24 hours
• An in-person, group interview within 7 days
• An offer letter within 14 days

Flexible work from home options available.

The positions on this website, unless otherwise indicated, are posted by Bark & Mane franchisees. Bark & Mane franchises are independently owned and operated businesses and if you accept a position with a Bark & Mane franchisee, you are employed by that franchisee, and not by franchisor Bark & Mane Inc., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and Bark & Mane Inc. and its parents and affiliates have no input or involvement in such matters. Bark & Mane Inc. does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Bark & Mane franchisee posting the position.

If you do not see a position available at your local Bark & Mane, you can contact our local business owners directly. See our list of locations here: http://barkandmane.com/pet-groomers/