Dispatcher

Bark & Mane; Brighton (CO); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Free uniforms

Weekly performance bonus

Paid ongoing training

Mentorship opportunities

Company events and swag

Job summary

Bark & Mane is seeking a detail-oriented Dispatcher/Scheduler to support our fast-growing mobile pet grooming business in Colorado. You will coordinate schedules, optimize routes, and ensure a seamless, cage-free, one-on-one grooming experience for pets and owners.

This role rewards organization, problem-solving, and proactive communication. We offer base pay plus commission, weekly bonuses, and paid time off after six months, along with ongoing training and mentorship opportunities.

Qualifications

• Previous paid dispatcher or scheduler experience.
• Exceptional communication and interpersonal skills.
• Strong organizational abilities and time-management to handle schedules.
• Customer service orientation with the ability to resolve inquiries promptly.

Responsibilities

• Customer Service: Handle incoming calls, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services.
• Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity.
• Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history.
• Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers.

Skills

Dispatcher experience

Customer service

Communication

Time management

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Paid time off

Be the operational backbone of a fast-growing mobile pet grooming business, coordinating schedules, optimizing routes, and delivering a seamless, cage-free, one-on-one experience for pets and their owners. This role is perfect for someone who loves organization, problem-solving, and keeping everything running smoothly.

We Offer

• Base pay plus commission paid out biweekly
• Weekly performance bonus
• Paid time off (including your pet's birthday) - after the first 6 months
• Paid ongoing training, Bark & Mane training, and mentorship opportunities
• Employee recognition through company events, swag, and additional incentives!

Responsibilities

• Customer Service: Handle incoming calls, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services.
• Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity.
• Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history.
• Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers.

Requirements

• Previous paid dispatcher or scheduler experience.
• Exceptional communication and interpersonal skills.
• Strong organizational and time-management abilities to handle schedules.
• Customer service orientation with the ability to resolve inquiries and problems promptly.

Bark & Mane - Overview

• Our custom-designed mobile pet grooming vans come equipped with air conditioning, heating, electricity, and water—without the need for external hookups. We prioritize eco-friendliness and provide a spacious, comfortable environment for pets to move freely, allowing groomers to focus on each pet’s individual needs.
• At Bark & Mane, we offer a 100% cage-free, one-on-one grooming experience—all in the convenience of our clients' driveways.

Bark & Mane - Hiring Process

• A phone call within 24 hours
• An in-person interview within 48 hours
• An offer letter—and lunch with the owner—within 7 days

Flexible work from home options available.

The positions on this website, unless otherwise indicated, are posted by Bark & Mane franchisees. Bark & Mane franchises are independently owned and operated businesses and if you accept a position with a Bark & Mane franchisee, you are employed by that franchisee, and not by franchisor Bark & Mane Inc., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and Bark & Mane Inc. and its parents and affiliates have no input or involvement in such matters. Bark & Mane Inc. does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Bark & Mane franchisee posting the position.

If you do not see a position available at your local Bark & Mane, you can contact our local business owners directly. See our list of locations here: http://barkandmane.com/pet-groomers/