Mobile Patient Concierge & Care Coordinator

Akumin; New Jersey; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Cross training opportunities

Medical, dental, vision insurance

HSA with employer contributions

401(k) with employer match

Paid holidays

PTO and sick time

Job summary

Akumin is seeking a Patient Coordinator for our mobile unit at Newark Beth Israel Medical Center in Newark, NJ. This full-time role involves greeting patients, handling registrations, and coordinating appointments to ensure a smooth patient experience.

Responsibilities include insurance verification, collecting payments when needed, and supporting clinical staff with documentation and transfers. CPR certification is required prior to hire, and a valid driver's license may be needed for mobility

Qualifications

• High School Diploma or equivalent required.
• CPR Certification required prior to hire.
• Valid driver’s license may be required.
• Bilingual in Spanish is a plus (preferred).

Responsibilities

• Greet and assist patients, customers and visitors in person and over the phone.
• Register patients in various systems.
• Answer all phone calls in a professional and courteous manner.
• May collect monies for time-of-service patient responsibility.
• Verify insurance coverage and obtain prior authorization.
• May transport patients to/from the exam room and assist in patient transfer on/off the exam table.
• Provide preliminary and post-procedure instructions and maintain a clean, organized work area.
• Schedule patient appointments and ensure insurance verification/authorization.
• Maintain accurate patient records across electronic systems and documents.

Skills

Customer service

Multi-tasking

Organizational skills

Computer basics

CPR Certification

Valid driver’s license

Education

High School Diploma or equivalent

Job description

Akumin is seeking a Patient Coordinator for our mobile unit at Newark Beth Israel Medical Center in Newark, NJ. This full-time role involves greeting patients, handling registrations, and coordinating appointments to ensure a smooth patient experience.

Responsibilities include insurance verification, collecting payments when needed, and supporting clinical staff with documentation and transfers. CPR certification is required prior to hire, and a valid driver's license may be needed for mobility