Mobile Ordering Tech & Guest Experience Intern

Compass Group USA; Santa Clara (CA); On-site; USD 28,413 - 40,467; Part time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is offering a Concessions Technology & Operations Intern at Levi’s Stadium. You will help with the user experience of mobile ordering, troubleshoot POS devices, and support guests during 49ers games.

This role involves educating fans, collecting feedback, and assisting staff to speed service. Ideal candidates are 18+ years old with strong smartphone knowledge (iOS/Android), good communication, and a customer-service mindset.

Qualifications

• Strong knowledge of smartphone functionality (Android/iOS).
• Ability to maintain composure and customer focus while troubleshooting.
• Excellent people skills and a knack for problem-solving.
• A service-oriented approach in all interactions with guests, partners, and teammates.
• Strong verbal and written communication skills.
• Work well as part of a large team in a fast-paced environment.
• Be available for 49ers home games at Levi’s Stadium for 8-10 hours Aug–Jan.
• Must be at least 18 years of age.

Responsibilities

• Take orders and payments using mobile POS devices.
• Troubleshoot point-of-sale technology and app issues.
• Assist in preparing the concourse and signage.
• Provide public assistance and troubleshooting for the Levi’s Stadium app (49ers App).
• Greet, assist, and communicate with guests in a friendly and professional manner.
• Provide feedback on stadium technology based on guest interactions.
• Other duties as assigned.

Skills

Smartphone functionality (Android/iOS)

Customer service

Problem solving

Teamwork

Verbal & written communication

Game-day availability

Tools

Google Sheets

Slack

Job description

Compass Group USA is offering a Concessions Technology & Operations Intern at Levi’s Stadium. You will help with the user experience of mobile ordering, troubleshoot POS devices, and support guests during 49ers games.

This role involves educating fans, collecting feedback, and assisting staff to speed service. Ideal candidates are 18+ years old with strong smartphone knowledge (iOS/Android), good communication, and a customer-service mindset.