Mobile Operations Supervisor

Lifeshare Blood Center; Shreveport (LA); On-site; USD 48,000 - 56,000; Full time

Job summary

LifeShare is seeking a phlebotomist for our Mobile Operations Supervisor role in Shreveport, LA. The position performs phlebotomy, leads the mobile operations team, ensures donor safety, and achieves collection goals while upholding quality standards and customer service.

The supervisor guides scheduling, safety policies, and company procedures, interacts with donors and staff, and drives team performance in a fast-paced environment.

Qualifications

• High school diploma or equivalent plus at least three (3) years of phlebotomy experience; phlebotomy certification preferred; supervisory experience desired
• Knowledge of FDA blood-banking regulations, AABB standards, OSHA rules, and cGMP
• Valid state driver’s license and eligibility to drive per policy
• Positive, professional demeanor toward donors and staff
• Self-motivated, dependable, punctual with strong organizational and communication skills
• Ability to maintain donor confidentiality
• Completion of in-house driver training with road test

Responsibilities

• Performs venipuncture and related procedures to collect blood from various donor categories.
• Provides post-venipuncture care and monitors donors for reactions.
• Supervises team members, assigns duties, and approves time-off requests.
• Manages personnel activities including interviewing, hiring and performance reviews.
• Provides training and maintains documentation for mobile collections staff.
• Monitors operating expenses and time sheets to adhere to budgets.
• Drives a mid-sized bus/van (non-CDL) to remote worksites as needed

Skills

Phlebotomy

Supervisory experience

Communication skills

Reliability

Education

High school diploma or equivalent

Phlebotomy certification preferred

Job description

Job Details:

Job Location: SHV - Shreveport, LA 71106, Position Type: Full Time, Education Level: High School or equivalent, Job Category: Other, LifeShare is seeking a phlebotomist for our Mobile Operations Supervisor. This position performs phlebotomy procedures and leads the mobile operations team in the collection of whole blood and selected blood components, ensuring adherence to quality standards, exceptional customer service and achievement of collection goals. The Supervisor makes decisions relative to scheduling, safety issues, Company policies, and public relations. Requires constant interaction and contact with donors, other phlebotomists, other Blood Center teams, and the general public.

Primary job duties include:

• Performs procedures associated with the collection of blood from various donor categories; includes obtaining demographic information and medical history, performing mini-physical examination, venipunctures, and observing donors for reactions.
• Administers post venipuncture care to donors, ranging from serving refreshments to caring for donors who may have any type of reaction related to the blood donation process.
• Provides immediate supervision to team members, to include assigning duties, scheduling work hours, and approving/denying requests for time off to ensure staffing levels are adequate.
• Manages personnel activities, to include interviewing, hiring, coaching, counseling, disciplinary action, and performance reviews.
• Provides adequate training and in-service programs and maintains documentation for mobile collections team members to maintain a high degree of proficiency.
• Accountable for adherence to budgeted operating expenses, overtime and close supervision of time sheets to ensure adherence of scheduled work hours; may assist in the development of departmental budgets on an annual basis.
• As needed, routinely drives a mid-sized bus or van (non-CDL) to transport team members, equipment and supplies to and from remote worksites.

Beginning base salary is $48,000 - $56as,000, commensurate with experience.LifeShare offers a generous benefits package, including employer-paid medical, life and disability insurance; employer base retirement and matching contributions to the retirement plan; employee wellness program; and paid time off.

Qualifications:

• High school diploma or equivalent plus at least three (3) years of phlebotomy experience; phlebotomy certification preferred; generally requires at least 6 months of experience as a Team Captain, or an equivalent combination of education and experience sufficient to perform the duties of the job; prior supervisory experience desired
• Must be familiar with or demonstrate ability to learn all FDA regulations governing blood banking, AABB standards, OSHA regulations, and Good Manufacturing Practices (cGMP)
• Must possess a valid driver’s license issued by the state of residence and meet driver eligibility criteria as specified in our Company driving policy
• Must demonstrate a positive approach toward donors, technicians and other staff members, acting in a highly professional manner at all times
• Must be self-motivated, dependable, punctual, and have demonstrated effective organizational and communication skills
• Must be able to maintain confidentiality of donor information at all times
• Requires completion of in-house driver training program, including record of road test