Mobile Operations Supervisor

Lifeshare Blood Center; Alexandria (LA); On-site; USD 44,000 - 52,000; Full time

Job summary

LifeShare is seeking a phlebotomist supervisor to lead our Mobile Operations team in blood collection and donor care. The role requires phlebotomy expertise, supervisory responsibilities, and adherence to donor safety and quality standards.

The supervisor schedules staff, monitors performance, trains team members, and manages time-off requests while ensuring budgets and regulatory requirements are met.

Qualifications

• High school diploma or equivalent.
• Phlebotomy certification preferred.
• 6 months of supervisory experience or Team Captain experience preferred.
• Familiarity with FDA regulations governing blood banking, AABB standards, OSHA and cGMP.

Responsibilities

• Performs phlebotomy procedures and collects blood from donor categories, including demographic info, medical history, mini-physical, venipunctures and reaction monitoring.
• Provides post-venipuncture care to donors and comfort measures as needed.
• Provides immediate supervision to team members, assigns duties, schedules hours and approves/denying time-off requests to maintain staffing.
• Manages personnel activities including interviewing, hiring, coaching, discipline and performance reviews.
• Delivers in-service training and maintains documentation for mobile collections team.
• Ensures adherence to budgeted operating expenses, overtime and time sheets; may assist in annual department budgeting.
• Routinely drives a mid-sized bus/van (non-CDL) to transport team, equipment and supplies to remote sites.

Skills

Phlebotomy

Team supervision

Scheduling

Budget management

Training

Donor interaction

Communication

Confidentiality

Education

High school diploma or equivalent

Job description

Job Details

Job Location: ALEX - Alexandria, LA 71301
Position Type: Full Time
Education Level: High School or equivalent

Job Summary

LifeShare is seeking a phlebotomist for our Mobile Operations Supervisor. This position performs phlebotomy procedures and leads the mobile operations team in the collection of whole blood and selected blood components, ensuring adherence to quality standards, exceptional customer service and achievement of collection goals. The Supervisor makes decisions relative to scheduling, safety issues, Company policies, and public relations. Requires constant interaction and contact with donors, other phlebotomists, other Blood Center teams, and the general public.

Primary Job Duties

• Performs procedures associated with the collection of blood from various donor categories; includes obtaining demographic information and medical history, performing mini-physical examination, venipunctures, and observing donors for reactions.
• Administers post venipuncture care to donors, ranging from serving refreshments to caring for donors who may have any type of reaction related to the blood donation process.
• Provides immediate supervision to team members, to include assigning duties, scheduling work hours, and approving/denying requests for time off to ensure staffing levels are adequate.
• Manages personnel activities, to include interviewing, hiring, coaching, counseling, disciplinary action, and performance reviews.
• Provides adequate training and in-service programs and maintains documentation for mobile collections team members to maintain a high degree of proficiency.
• Accountable for adherence to budgeted operating expenses, overtime and close supervision of time sheets to ensure adherence of scheduled work hours; may assist in the development of departmental budgets on an annual basis.
• As needed, routinely drives a mid-sized bus or van (non-CDL) to transport team members, equipment and supplies to and from remote worksites.

Compensation and Benefits

Beginning base salary is $44,000 - $52,000, commensurate with experience. LifeShare offers a generous benefits package, including employer-paid medical, life and disability insurance; employer base retirement and matching contributions to the retirement plan; employee wellness program; and paid time off.

Qualifications

• High school diploma or equivalent plus at least three (3) years of phlebotomy experience; phlebotomy certification preferred; generally requires at least 6 months of experience as a Team Captain, or an equivalent combination of education and experience sufficient to perform the duties of the job; prior supervisory experience desired.
• Must be familiar with or demonstrate ability to learn all FDA regulations governing blood banking, AABB standards, OSHA regulations, and Good Manufacturing Practices (cGMP).
• Must possess a valid driver’s license issued by the state of residence and meet driver eligibility criteria as specified in our Company driving policy.
• Must demonstrate a positive approach toward donors, technicians and other staff members, acting in a highly professional manner at all times.
• Must be self‑motivated, dependable, punctual, and have demonstrated effective organizational and communication skills.
• Must be able to maintain confidentiality of donor information at all times.
• Requires completion of in‑house driver training program, including record of road test.