Mobile Lead Staff Phlebotomist Reading

Hospital Central Services Cooperative, Inc.; Reading (Berks County); On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

Flexible Spending Accounts

Life Insurance

Long Term Disability Insurance

Vacation, Personal and Sick Days

Tuition Reimbursement

Retirement Savings Plan

Job summary

Miller-Keystone Blood Center is seeking a Collections Specialist Lead (Lead Phlebotomist) to oversee donor collections in a healthcare setting. The role requires leading and mentoring staff, ensuring safe and compassionate collections, and maintaining compliance with procedures.

The position begins with a salary around $21.28 per hour, with full-time benefits including medical, dental, vision, retirement plans and paid time off. Training occurs on-site at the Bethlehem center with variable hours.

Qualifications

• High school diploma or GED required.
• Phlebotomy Certification or Medical Assistant Certification strongly preferred.
• 1 year of phlebotomy experience required.
• 2 years as a Team Lead in a healthcare setting required.
• Ability to handle difficult situations professionally.
• Ability to use software relevant to the position.

Responsibilities

• Lead, mentor, train and model professional behavior for staff.
• Ensure staff provide excellent customer service.
• Plan, prioritize, set goals, assign shifts and communicate expectations.
• Oversee all activities, supplies and equipment for successful blood collection events.
• Review daily quality control for accuracy and completion.
• Ensure adherence to all policies and procedures.

Skills

Staff leadership

Customer service

Scheduling

Quality control

Policy compliance

Problem solving

Software proficiency

Education

High school diploma or GED

Phlebotomy Certification

Medical Assistant Certification

Job description

Are you looking for a job that will have a positive impact in the lives of many people? Do you enjoy working in a healthcare environment? Do you want to support our mission of saving lives? Then, Miller-Keystone Blood Center may be the right fit for you!

At MKBC, we save lives every day by providing blood products to hospitals in PA and NJ. The Collections Specialist Lead (Lead Phlebotomist) position supports the Blood Center by collecting blood donations (blood and blood products) safely from volunteer donors in a compassionate and professional manner. The Lead Staff ensures all staff are following procedures and representing the Blood Center in the best way possible. The anticipated salary starts at $21.28 per hour and is commensurate with experience. In addition, Miller-Keystone offers the following to all full-time employees:

Medical with prescription, Dental, and Vision Benefits

Flexible Spending Accounts

Life Insurance

Long Term Disability Insurance

Vacation, Personal and Sick Days

Tuition Reimbursement

Retirement Savings Plan

And Much More!

What you will be doing:

• Lead, Mentor, Train and be a Role Model
• Ensure staff provide Excellent Customer Service
• Actively plans, prioritizes, sets goals, and establishes staff assignments and communicates shift expectations for staff.
• Responsible for all activities, supplies, and equipment required for a successful collection event and ensures events operate safely, smoothly, and efficiently.
• Review daily QC for accuracy and completion.
• Ensures staff follows all policies and procedures

What you will bring to the role:

• A minimum of a high school diploma or GED.
• Medical Assistant Certification or Phlebotomy Certification is strongly preferred.
• 1 years' experience as a phlebotomist is required.
• 2 years' experience as a Team Lead in a healthcare setting is required.
• Ability to handle difficult situations and persons tactfully and professionally.
• Excellent ability to understand and use software relevant to the position.

• Ability to solve problems and make decisions, seeking guidance as necessary.

Additional information:

This position reports directly to the Donor Collections Manager.

Hours vary daily based on schedule of blood drives and can be either 7am - 3pm or 12pm - 8pm with a schedule provided two weeks in advance.

To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, and on-call to cover weekends and holidays

• The first month of training will take place onsite at our blood center at 1465 Valley Center Parkway Bethlehem, PA.

EEO Statement

HCSC, Inc & Affiliates is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HCSC, Inc & Affiliates makes hiring decisions based solely on qualifications, merit, and business needs at the time.