Mobile Kiosk Field Technician & Transport

Coinstar Brand; Des Moines (IA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) match

PTO and holidays

Parental leave

Job summary

Coinstar is seeking a Field Technician, Transport to service kiosks within a defined territory. You will use company vehicles, perform preventive maintenance, troubleshoot electromechanical systems, and manage parts and inventory while prioritizing routes based on daily priorities and weather conditions.

Responsibilities include coin handling, on-site repairs, remote diagnostics support, and ensuring timely completion of service calls.

Qualifications

• Must have basic knowledge of computer hardware and software.
• Excellent interpersonal and communication skills are required.
• Ability to work independently with minimal supervision and manage field tasks.

Responsibilities

• Perform scheduled preventive maintenance on kiosks, including cleaning and routine servicing.
• Troubleshoot electromechanical components and perform repairs.
• Test kiosk functionality including connectivity and software
• Perform remote diagnostics and assist colleagues with complex issues
• Plan and prioritize field service calls and route planning to meet deadlines
• Manage parts orders and inventory and ensure asset logs are up to date
• Maintain professional appearance and conduct in customer-facing scenarios

Skills

Microsoft Word

Microsoft Excel

Interpersonal skills

Verbal communication

Time management

Adaptability

Education

High school diploma or GED

Associate degree in electronics

Tools

Diagnostic software

Job description

Coinstar is seeking a Field Technician, Transport to service kiosks within a defined territory. You will use company vehicles, perform preventive maintenance, troubleshoot electromechanical systems, and manage parts and inventory while prioritizing routes based on daily priorities and weather conditions.

Responsibilities include coin handling, on-site repairs, remote diagnostics support, and ensuring timely completion of service calls.