Mobile Field Technician – Transport & Kiosk Maintenance

Coinstar; Des Moines (IA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health & Wellness Coverage

Retirement Savings: 401(k) with match

Paid Time Off (PTO) and holidays

Corporate Matched Giving program

Job summary

Coinstar is seeking a Field Technician, Transport to service kiosks within a defined territory. You will operate a company vehicle, perform preventative maintenance, troubleshoot electromechanical systems, and coordinate with Service Representatives to resolve issues and keep schedules on track.

You will manage parts, inventory, security of assets, and customer relations while following safety and driving policy. A CMV certification is required after hire.

Qualifications

• 2+ years in troubleshooting and repair of computer, electronic and electromechanical devices.
• Associate's degree in electronics or related field preferred.
• Able to work with limited supervision.
• 1+ year of field experience preferred.

Responsibilities

• Perform scheduled preventative maintenance including cleaning (inside & out), wiping down kiosks, removing debris, changing paper, etc.
• Electromechanical troubleshooting, calibration, repair and maintenance.
• Test all components of the kiosk including connectivity, software and electromechanical functionality to ensure proper operation.
• Perform remote diagnostics and assist Service Representative with repairs remotely.
• Manage and prioritize field change orders to ensure completion deadlines are achieved.

Skills

Customer service

Communication

Time management

Problem solving

Team collaboration

Education

High school diploma or GED

Associate's degree in electronics

Tools

Microsoft Word

Microsoft Excel

PC operating systems

Job description

Coinstar is seeking a Field Technician, Transport to service kiosks within a defined territory. You will operate a company vehicle, perform preventative maintenance, troubleshoot electromechanical systems, and coordinate with Service Representatives to resolve issues and keep schedules on track.

You will manage parts, inventory, security of assets, and customer relations while following safety and driving policy. A CMV certification is required after hire.