Mobile Heavy-Duty Truck Technician — On-Site Dealer Service

Truck Country; Grayling (MI); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive Benefit Package

401K Plan with Company Match

Job summary

Truck Country® / Stoops Freightliner-Western Star seeks a Mobile Service Technician to perform on-site diagnostics, repairs, and preventative maintenance for Freightliner and partner-brand products at customer locations. This dealership-supported mobile role operates on-site and is not a roadside or emergency response position.

The role includes a company phone, laptop, and service truck; technicians supply basic tools while specialized tooling is provided by the dealer.

Qualifications

• Manufacturer certifications are preferred for Freightliner, Western Star, Autocar, Cummins, Detroit, and related systems.
• Candidates without current certifications are still encouraged to apply — Stoops provides the opportunity for technicians to become certified on the equipment we sell.
• CDL is preferred but not required.
• Locally valid driver’s license.
• Clear motor vehicle record.
• Must be 21 years of age or older.
• Must be able to work with little to no supervision.
• Effective customer service skills, self-motivated, and responsible with strong work ethic.

Responsibilities

• Perform diagnostics, repairs, and preventative maintenance at customer sites.
• Deliver quality dealership service outside the traditional shop environment.
• Communicate clearly and professionally with customers and service staff.
• Work safely and effectively in varying indoor and outdoor conditions.
• Accurately document work performed and parts used.
• Must be proficient with computers and diagnostic software.

Skills

Diagnostics

Customer service

Computer proficiency

Education

CDL preferred

Driver's license (local)

Tools

Diagnostic software

Job description

Truck Country® / Stoops Freightliner-Western Star seeks a Mobile Service Technician to perform on-site diagnostics, repairs, and preventative maintenance for Freightliner and partner-brand products at customer locations. This dealership-supported mobile role operates on-site and is not a roadside or emergency response position.

The role includes a company phone, laptop, and service truck; technicians supply basic tools while specialized tooling is provided by the dealer.