Mobile Heavy-Duty Truck Technician

Truck Country; Appleton (WI); On-site; USD 48,000 - 72,000; Full time

Job summary

Truck Country is seeking a Mobile Service Technician to join our team in Wisconsin. This role brings your technical expertise directly to customers, diagnosing and repairing heavy-duty equipment at their sites to minimize downtime and keep operations moving.

You will travel to customer locations, troubleshoot mechanical, electrical, engine, driveline and ABS issues, perform routine maintenance, and document repairs. A valid driver's license and strong customer service are required.

Qualifications

• 2 years of heavy-duty truck/equipment or body shop technician experience
• Customer service or truck service customer relations experience
• Valid driver’s license with a good driving record/MVR
• Previous mobile/service truck experience preferred
• Experience with Procede or another heavy-duty truck DMS is a plus
• Computer skills, including Outlook, Word, Excel, and repair order processing
• Strong mechanical troubleshooting and diagnostic skills
• Professional demeanor and customer-focused approach
• Welding, cutting, and metal fabrication experience is helpful

Responsibilities

• Travel to customer and repair locations to diagnose and repair heavy-duty equipment
• Troubleshoot mechanical, electrical, engine, driveline, and ABS-related issues
• Perform routine maintenance inspections, including brake, wheel bearing, electrical, and air systems
• Repair, recondition, and replace components as needed
• Use computer-based diagnostic software, wiring schematics, hand tools, and precision measuring equipment
• Perform trailer repairs, including cutting, welding, and metal fabrication when needed
• Complete repairs efficiently while maintaining a high level of customer service
• Maintain accurate repair orders and documentation
• Perform other related duties as assigned

Skills

Heavy-duty truck equipment

Troubleshooting

Customer service

Computer skills (Outlook/Word/Excel)

Welding/cutting fabrication

Education

High school diploma or equivalent

Technical or associate degree

Tools

Procede or heavy-duty truck DMS

Job description

Truck Country is seeking a Mobile Service Technician to join our team in Wisconsin. This role brings your technical expertise directly to customers, diagnosing and repairing heavy-duty equipment at their sites to minimize downtime and keep operations moving.

You will travel to customer locations, troubleshoot mechanical, electrical, engine, driveline and ABS issues, perform routine maintenance, and document repairs. A valid driver's license and strong customer service are required.