Patient Transportation - Revenue Cycle

UTHealth Houston; Houston (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

100% paid medical premiums for full‑t

Generous time off

Longevity Pay

Retirement/pension plan

Wellness programs

Employee discounts

Job summary

UTHealth Houston is seeking a Patient Transporter to safely move patients between departments at 6410 Fannin Street and 6414 Fannin Street during regular business hours (8:00 AM to 5:00 PM). You will assist with patient movement using wheelchairs, stretchers, and other transport equipment while ensuring patient safety and comfort.

Bilingual English/Spanish is preferred. Minimum education is a high school diploma or equivalent, and at least six months of experience in patient transport or

Qualifications

• High School Diploma or equivalent required.
• Six months of experience in patient transport or healthcare preferred.
• Commitment to patient safety and comfort while moving patients.

Responsibilities

• Greet patients and families and identify the patient’s provider.
• Transport patients between departments using wheelchairs, stretchers, or other equipment.
• Escort patients to and from arrival points and clinic areas with a courteous manner.
• Verify patient identification and provide directions as needed.
• Report equipment issues and maintain a clean, organized transport area.

Skills

Patient transport

Customer service

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

UTHealth Houston is seeking a Patient Transporter to safely transport patients between departments at 6410 Fannin Street and 6414 Fannin Street during regular business hours (8:00 AM to 5:00 PM). In this role, you will assist with patient movement using wheelchairs, stretchers, and other transport equipment while ensuring patient safety and comfort. The ideal candidate has at least six months of experience in patient transport, patient movement, or a healthcare setting and is committed to providing exceptional customer service to patients, families, and healthcare staff in a fast-paced environment. Bilingual, English/Spanish, preferred.

What we do here changes the world.

UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave.

It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees!

As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

Responsible for greeting patients and family members, identifying providers the patient will see, transports and escorts patients to and from their mode of arrival to their appointment.

Position Key Accountabilities:

• Transports visitors and patients to campus locations as needed.
• Provides assistance to patients, their families, and visitors entering the clinic with a positive and helpful attitude.
• Confirms patient identification by verbal confirmation as needed. Greets and introduces self to patients.
• Identify provider and/or Division the patient will be seen in and escorts or provides directions.
• Safely assists with patient transfer to wheelchairs or other assistive devices.
• Maintains work area with a focus on cleanliness, organization and adequate stock levels.
• Reports malfunctioning transportation equipment to appropriate service department.
• Communicates with administrative and clinical staff as needed to facilitate patient appointment.
• Performs other duties as assigned.

Certification/Skills:

• None

Minimum Education: High School Diploma or equivalent required Graduate of an education program approved by the credentialing body for the required credential(s) preferred

Minimum Experience: None required Experience in a clinic or medical office preferred

Physical Requirements: Exerts up to 100 pounds of force occasionally and/or up to 50 pounds frequently and/or up to 20 pounds constantly to move objects.

Security Sensitive: This position is a security-sensitive position pursuant to Texas Education Code

• 51.215 and Texas Government Code
• 411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code
• 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R.
• 791.4. Residency Requirement:

Employees must permanently reside and work in the State of Texas.