Mobile Financial Services Rep — Branch Coverage Pro

World Finance; South Carolina; On-site; USD 42,981,000 - 64,472,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays and vacation

Job summary

World Finance seeks an Overstaff Financial Services Representative to provide onsite support across multiple branch locations in an assigned region. You will help maintain operations, deliver exceptional customer service, and assist with loan applications and closings.

The role emphasizes problem-solving, teamwork, and a customer-first approach, with travel to branches and mileage reimbursement. Growth and comprehensive benefits are highlighted, including health and retirement options.

Qualifications

• Must possess valid driver’s license and access to a dependable vehicle.
• Basic computer proficiency and comfort learning new systems.
• Demonstrated self-confidence, organization, and adaptability.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent World Finance’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.
• Other duties include but are not limited to: calling approved and unmade applications to close loans daily; supporting tax services and building tax clientele; sending credit denial letters within 30 days; paying branch expenses as instructed by the Branch Manager.
• Travel to assigned branches and discuss coverage areas with the hiring manager; mileage reimbursement provided; travel time compensated per policy.

Skills

Customer service

Problem solving

Team player

Computer literacy

Driver's license

Job description

World Finance seeks an Overstaff Financial Services Representative to provide onsite support across multiple branch locations in an assigned region. You will help maintain operations, deliver exceptional customer service, and assist with loan applications and closings.

The role emphasizes problem-solving, teamwork, and a customer-first approach, with travel to branches and mileage reimbursement. Growth and comprehensive benefits are highlighted, including health and retirement options.