Mobile Field Service Technician - Humphrey

Brandt Holdings; Nebraska; On-site; USD 30,000 - 69,000; Full time

Benefits offered by this job

Sign-on bonus

Health and dental insurance

401k and Roth Retirement Savings with,

Life and Disability Insurance

Paid time off

Job summary

Platte Valley Equipment seeks a Mobile Field Service Technician to diagnose and repair equipment at customer sites in the Humphrey, NE area. You will operate a mobile service vehicle, maintain parts inventory, and ensure accurate documentation of all work orders.

The role emphasizes strong communication, safety, and the ability to work with John Deere and competitive products. Training programs and opportunity for a sign-on bonus apply.

Qualifications

• High school diploma or equivalent required.
• 5+ years of service repair experience.
• Experience with mechanical, electrical and hydraulic systems.
• Able to use diagnostic tools and perform field diagnostics.

Responsibilities

• Perform in-field diagnostics and repairs on equipment.
• Maintain inventory of parts on the service vehicle.
• Identify and communicate solutions for customer service opportunities.
• Accountable for billable time and work orders.
• Document diagnostics and repairs accurately in work orders.
• Operate and maintain service vehicle, tools, and equipment.

Skills

Diagnostics and repairs

Mechanical, electrical, hydraulic

Communication skills

Team collaboration

Education

High School Diploma, GED, or equivalent experience

Tools

Service ADVISOR

Diagnostic tools and equipment

Job description

Mobile Field Service Technician - Humphrey

Location

Humphrey, NE, US, 68642

Who is Platte Valley Equipment?

Position Summary

The Mobile Service Technician will independently perform in-field equipment diagnostics and repairs by operating a mobile service vehicle and traveling to customer locations. A strong work ethic, minimal supervision, and excellent communication skills are essential to efficiently complete tasks and effectively articulate the work performed to customers. As an in-field representative of our dealership, you will provide excellent customer service and quality service solutions.

Sign-On Bonus!

Join the Platte Valley Equipment team and get rewarded. Qualified candidates who join as a Mobile Field Service Technician may be eligible for a sign-on bonus of up to $5,000.

Job Responsibilities

• Perform diagnostics and repairs on equipment and technology in the field.
• Maintain an accurate inventory of parts kept in stock on the service vehicle.
• Identify and communicate solutions for customer service opportunities within your area of responsibility.
• Accountable for billable time and assigned work orders.
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders, ensuring timely submission of information.
• Participate in Service Training programs for skills and knowledge development.
• Operate and maintain vehicles, tools, and equipment required to perform job responsibilities.
• Maintain a clean and orderly work area.
• Follow all safety rules and regulations in performing work assignments.
• Stay current on knowledge of John Deere and competitive products.

Qualifications

• 5+ years of experience performing service repairs.
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty.
• Proficient with mechanical, electrical, and hydraulic systems.
• Experience operating vehicles, tools, and equipment for diagnostic purposes.
• Proficiency with basic computer functions; experience using Service ADVISOR™ or other computer-based diagnostic repair tools preferred.
• Ability to work cooperatively in a team environment.
• Effective verbal and written communication skills.
• Must have an adequate toolset to perform job responsibilities.
• High School Diploma, GED, or equivalent experience required.
• Valid driver’s license required.

Preferred Qualifications

• Associate’s degree preferred.
• CDL (Commercial Driver’s License) preferred.
• Demonstrated experience consistently meeting performance metrics preferred.

Join Platte Valley Equipment for competitive salaries and comprehensive benefits including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, plus Life and Disability Insurance. Experience a fulfilling career with us.

Compensation

The following represents Platte Valley Equipment compensation estimation based on market data and placement of internal employees. This is an hourly role with a starting wage of $22/hourand going up to $50/hourbased on experience. This role is also incentive eligible and is based on performance.