Mobile Field Service Technician - Humphrey

The Ag Division of Brandt Holdings; Humphrey (NE); Presencial; USD 30.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental insurance

401k with employer match

Paid time off

Descripción de la vacante

The Ag Division of Brandt Holdings is seeking a Mobile Field Service Technician to perform in-field diagnostics and repairs in Humphrey, Nebraska. You will operate a mobile service vehicle, travel to customer locations, and deliver excellent customer service with quality service solutions.

Responsibilities include diagnostics and repairs, maintaining vehicle parts inventory, and thorough documentation. A strong work ethic, communication skills, and teamwork are essential.

Formación

• Perform field diagnostics and repairs on equipment and technology.
• Operate and maintain mobile service vehicle and inventory.
• Document diagnostics and repairs accurately on work orders.

Responsabilidades

• Perform diagnostics and repairs on equipment in the field.
• Maintain inventory of parts on the service vehicle.
• Communicate solutions and opportunities for customer service within your area.
• Accountable for billable time and work orders.
• Document diagnostics and repairs thoroughly and promptly.

Conocimientos

Vehicle diagnostics

Electrical systems

Hydraulic systems

Diagnostic tools

Customer service

Computer skills

Valid driver’s license

Educación

High School Diploma or GED

Associate’s degree preferred

Herramientas

Service ADVISOR diagnostics tool

Descripción del empleo

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Company: The Ag Division of Brandt Holdings

Mobile Field Service Technician - Humphrey

Location

Humphrey, NE, US, 68642

Who is Platte Valley Equipment?

Position Summary

The Mobile Service Technician will independently perform in-field equipment diagnostics and repairs by operating a mobile service vehicle and traveling to customer locations. A strong work ethic, minimal supervision, and excellent communication skills are essential to efficiently complete tasks and effectively articulate the work performed to customers. As an in-field representative of our dealership, you will provide excellent customer service and quality service solutions.

Job Responsibilities

• Perform diagnostics and repairs on equipment and technology in the field.
• Maintain an accurate inventory of parts kept in stock on the service vehicle.
• Identify and communicate solutions for customer service opportunities within your area of responsibility.
• Accountable for billable time and assigned work orders.
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders, ensuring timely submission of information.
• Participate in Service Training programs for skills and knowledge development.
• Operate and maintain vehicles, tools, and equipment required to perform job responsibilities.
• Maintain a clean and orderly work area.
• Follow all safety rules and regulations in performing work assignments.
• Stay current on knowledge of John Deere and competitive products.

Qualifications

• 5+ years of experience performing service repairs.
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty.
• Proficient with mechanical, electrical, and hydraulic systems.
• Experience operating vehicles, tools, and equipment for diagnostic purposes.
• Proficiency with basic computer functions; experience using Service ADVISOR™ or other computer-based diagnostic repair tools preferred.
• Ability to work cooperatively in a team environment.
• Effective verbal and written communication skills.
• Must have an adequate toolset to perform job responsibilities.
• High School Diploma, GED, or equivalent experience required.
• Valid driver’s license required.

Preferred Qualifications

• Associate’s degree preferred.
• CDL (Commercial Driver’s License) preferred.
• Demonstrated experience consistently meeting performance metrics preferred.

Join Platte Valley Equipment for competitive salaries and comprehensive benefits including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, plus Life and Disability Insurance. Experience a fulfilling career with us.

Compensation

The following represents Platte Valley Equipment compensation estimation based on market data and placement of internal employees. This is an hourly role with a starting wage of $22/hourand going up to $50/hourbased on experience. This role is also incentive eligible and is based on performance.