Mobile Donation Attendant – Frontline Donor Service

Goodwillswpa; Pittsburgh (Allegheny County); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia seeks a Mobile Donation Attendant to provide a safe, welcoming donation experience at mobile trailers and temporary sites. You will receive donations, assist donors with unloading, presort and stage items, and keep the site organized and donor-ready.

As the frontline representative of Goodwill at mobile locations, you will deliver excellent donor service, protect donated goods, follow safety procedures, and help move donations

Qualifications

• High School Diploma AND 3 years Experience OR
• Associates degree And 2 year experience OR
• Bachelors and 1 year experience.

Responsibilities

• Accept donations according to Goodwill’s donation acceptance guidelines and donor service standards.
• Prepare donations for pickup, transfer, or transportation to the assigned store, outlet, distribution center, or other Goodwill location.
• Follow all safety procedures related to working outdoors, around vehicles, and in changing weather conditions.
• Escalate complex donor questions, complaints, safety concerns, or unusual situations to the supervisor.
• Ensure carts, bins, containers, donation receipts, signage, and supplies are ready for daily operations.
• Travel as required to mobile donation sites.

Skills

Donation processing

Public safety

Team supervision

Communication

Education

High School Diploma

Associate's degree

Bachelor's degree

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia seeks a Mobile Donation Attendant to provide a safe, welcoming donation experience at mobile trailers and temporary sites. You will receive donations, assist donors with unloading, presort and stage items, and keep the site organized and donor-ready.

As the frontline representative of Goodwill at mobile locations, you will deliver excellent donor service, protect donated goods, follow safety procedures, and help move donations