Mobile Diesel Technician – Field & Roadside Service

Allstate Peterbilt Group of Clear Lake; Clear Lake (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

PTO & Holidays

Medical plans

FSA/HSA

Dental & Vision

Disability Insurance

Life Insurance

401(k) with Match

Tuition Reimbursement

Training Programs

Wellness Benefits

Doctor on Demand

Discounts

CDL Reimbursement

Relocation Opportunities

Career Advancement

Job summary

Allstate Peterbilt Group of Clear Lake is seeking a Mobile Service Technician to diagnose and repair vehicles in shop or roadside settings, and to participate in ongoing training and certification programs. The role emphasizes safety, customer service, parts coordination, and accurate repair documentation.

Excellent problem-solving and teamwork are essential in this full-time position. Located in Clear Lake, IA, the role offers comprehensive benefits and opportunities for advancement within a

Responsibilities

• Diagnose cause of malfunction and perform repair in shop type atmosphere and on occasion, road side situations.
• Accept and seek out training and mentoring that will aid in advancement of established career path.
• Communicate with parts department to obtain needed parts.
• Maintain accurate inventory on service vehicle.
• Assure appropriate stock levels are maintained on service vehicle.
• Save and tag parts of the job if under warranty or if requested by the customer.
• Inspect the assigned vehicle to determine if additional service or safety related work is required or recommended.
• Communicate with service management immediately if additional work is needed, if work requested is not needed, or if repairs will not be as initially expected or completed on the anticipated schedule.
• Document all work performed and recommended on the repair order.
• Road test vehicles when required.
• Participate in manufacturer sponsored training programs, schools, and events.
• Follow all service policies and procedures to insure safety, profitability and accuracy.
• Attain industry certifications as required.Keep abreast of manufacturer updates and technical bulletins.
• Learn to use new information technology as it becomes available.
• Mentor less-skilled technicians as assigned.
• Report machinery and equipment defects and malfunctions to department management.
• Ensure that vehicle is kept clean.
• Report to department management immediately anything that has happened to change the appearance or condition of the vehicle.
• Keep service truck and/or shop area neat and clean.
• Maintain and be accountable for all dealership-owned tools and equipment including returning to proper storage location when done.
• Understand, keep abreast of, and comply with federal, state, and local regulations, such as EPA, OSHA, and DOT.Work in a safe manner at all times.
• Report any safety issues to management immediately.
• Respectfully interact closely with customers in the field.
• Perform other duties as assigned.

Job description

Allstate Peterbilt Group of Clear Lake is seeking a Mobile Service Technician to diagnose and repair vehicles in shop or roadside settings, and to participate in ongoing training and certification programs. The role emphasizes safety, customer service, parts coordination, and accurate repair documentation.

Excellent problem-solving and teamwork are essential in this full-time position. Located in Clear Lake, IA, the role offers comprehensive benefits and opportunities for advancement within a