Mobile Diesel Service Technician / Mechanic

Murphy-Hoffman Company (MHC Kenworth); Little Rock (AR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental and prescription insurance

401(k) and profit sharing with employer match

Job summary

Murphy-Hoffman Company (MHC Kenworth) in Little Rock is hiring a Mobile Diesel Service Technician to perform heavy-duty mechanical truck repair and maintenance at customer locations. This role involves building customer relationships and achieving labor sales quotas.

The ideal candidate has at least three years of heavy-duty truck repair experience and relevant certifications. The job offers competitive salary, medical benefits, and on-the-job training.

Qualifications

• Minimum three years heavy-duty truck repair experience.
• Commitment to customer satisfaction and quality repairs.
• Class A or B CDL and/or DOT medical card may be required.

Responsibilities

• Perform routine mechanical repairs and maintenance on heavy-duty truck equipment.
• Coordinate customer repair orders with Service Manager and Shop Foremen.
• Advise customers on needed service work.

Skills

Heavy-duty truck repair

Customer satisfaction

Communication skills

Self-motivated

Education

A/C, Brake and DOT Annual Inspector certifications

Class A or B CDL

Tools

Necessary tools for repair

Job description

Job Overview

Murphy‑Hoffman Company, LLC is North America’s largest Kenworth truck dealership and leasing group. We are hiring a Mobile Diesel Service Technician / Mechanic to perform heavy‑duty mechanical truck repair and maintenance off‑site at customer locations. The role involves building customer relationships, achieving labor sales quota, and increasing sales within a designated territory.

Responsibilities

• Perform routine mechanical repairs and maintenance on heavy‑duty truck equipment and components with general supervision.
• Coordinate customer repair orders with Service Manager and Shop Foremen for task assignment and with Service Advisor for proper scheduling of all mobile maintenance work.
• Advises customers on needed service work and suggests additional labor, parts and body‑shop sales where appropriate (e.g., preventive maintenance inspections).
• Follow safe work practices and procedures, use required safety equipment, and respond to safety suggestions; report any damage to equipment or property to supervisor immediately.
• Maintain favorable relations with customers.
• Create and close repair orders in the company system to document work performed and time spent; complete required paperwork accurately.
• Control business expenses within the approved budget and manage tooling and parts inventory on the service truck.
• Oversee operations of assigned customers in territory, call key accounts regularly, introduce preventive maintenance, new products, promotions, and provide literature as needed.
• Achieve labor sales objectives and quota for assigned accounts.
• Perform other duties as assigned by supervisor.

Qualifications

• Minimum three years heavy‑duty truck repair experience.
• A/C, Brake and DOT Annual Inspector certifications required; Engine and Component certifications are a plus.
• Self‑motivated and capable of working with little supervision.
• Commitment to customer satisfaction and quality repairs.
• Excellent communication skills and a positive can‑do attitude.
• Necessary tools to perform position responsibilities.
• Class A or B CDL and/or DOT medical card may be required, depending on mobile service vehicle size.

Benefits

• Competitive salary
• Medical, dental and prescription insurance
• Disability and life insurance
• Paid time off program
• 401(k) and profit sharing with employer match
• Flexible spending account
• Internal promotion opportunities
• On‑the‑job training

Safety

This position is safety‑sensitive. Employees must not perform duties while under the influence of marijuana or any illegal drug, as this could compromise safety or health.

Equal Opportunity Employer

Murphy‑Hoffman Company is an equal opportunity employer for veterans and disabled candidates.