Diesel Service Technician / Mechanic

Murphy-Hoffman Company (MHC Kenworth); Gainesville (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, and Prescription保险

Disability and Life insurance

Paid Time Off

401k with employer match

Flexible Spending Account

On-the-job training

Internal promotion opportunities

Job summary

Murphy-Hoffman Company, LLC (MHC) is hiring a Mobile Diesel Service Technician to perform heavy-duty truck repairs and maintenance offsite at customer locations. You will build relationships, meet labor sales quotas, and promote services within a designated territory.

Responsibilities include coordinating repair orders, advising customers on needed work, and maintaining safety and documentation. Eligible candidates often have 3+ years of heavy-duty experience and relevant CDL/DOT certifications.

Qualifications

• Minimum three years’ heavy‑duty truck repair experience.
• A/C, Brake and DOT Annual Inspector certifications required; Engine and Component certifications are a plus.
• Class A or B CDL and/or DOT medical card may be required depending on the mobile service vehicle.
• Strong customer service and communication skills.
• Ability to work with little supervision.

Responsibilities

• Perform routine mechanical repairs and maintenance on heavy‑duty truck equipment with general supervision.
• Coordinate repair orders with Service Manager and Shop Foremen for task assignment.
• Advise customers on needed service work and suggest additional labor, parts, and body shop sales when possible.
• Follow safe work practices and use safety equipment.
• Maintain safety and care of company vehicles and report damage immediately.
• Create and close repair orders in the MHC business system and document time spent.
• Control expenses and manage tooling and parts inventory on the service truck.
• Oversee operations of assigned customers in the territory and promote products and promotions.
• Achieve labor sales objectives for assigned accounts.
• Perform other duties as assigned.

Skills

CDL Class A/B

DOT medical

Self-motivated

Customer-focused

Communication skills

Job description

Overview

Murphy-Hoffman Company, LLC (MHC) is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we are hiring a Mobile Diesel Service Technician / Mechanic to perform heavy‑duty mechanical truck repair and maintenance offsite at customer locations. The technician will build relationships with customers, achieve labor sales quotas, and increase sales to assigned accounts within a designated territory.

Responsibilities

• Perform routine mechanical repairs and maintenance on heavy‑duty truck equipment and related components with general supervision.
• Coordinate customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinate with Service Advisor for proper work scheduling of all mobile maintenance business.
• Advise customer of needed service work and suggest additional labor, parts, and body shop sales whenever possible (e.g., Preventive Maintenance Inspections, related service work).
• Follow safe work practices and procedures, use safety equipment when required, and respond to suggestions for working safely.
• Maintain proper safety, care, and maintenance of company vehicles assigned to the technician and report any damage to company or customer equipment or property immediately to supervisor.
• Maintain favorable relations with customers.
• Create and close repair orders in the MHC business system to document the repair work performed and the time spent completing the repair. Complete paperwork as required to accurately document the work performed.
• Control business expenses within the approved expense budget and manage tooling and parts inventory on the service truck.
• Oversee operations of assigned customers in the territory, calling upon key accounts (current and prospective) regularly. Introduce preventive maintenance, new products, and promotions, reemphasize existing products and services, and provide literature as necessary.
• Achieve labor sales objectives and quota for assigned accounts.
• Perform other duties as assigned by supervisor.

Safety‑Sensitive

This position is designated as safety‑sensitive. Performing the duties under the influence of marijuana or any other illegal drug may constitute a threat to health or safety, or a lapse of attention that could result in injury, illness, or death. The role may involve operating, repairing, maintaining, or monitoring heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles, and handling hazardous materials and/or waste.

Qualifications

• Minimum three years’ heavy‑duty truck repair experience.
• A/C, Brake and DOT Annual Inspector certifications required; Engine and Component certifications are a plus.
• Self‑motivated and capable of working with little supervision.
• Commitment to customer satisfaction and quality repairs.
• Excellent communication skills and a positive can‑do attitude.
• Necessary tools to perform position responsibilities.
• Class A or B CDL and/or DOT medical card may be required depending on the mobile service vehicle.

Benefits

• Competitive salary
• Medical, Dental, and Prescription insurance
• Disability and Life insurance
• Paid Time Off program
• 401k and profit sharing with employer match
• Flexible Spending Account
• Internal promotion opportunities
• On‑the‑job training

About

MHC grew from Ozark Kenworth, Inc., which began in Springfield, Missouri, in January 1975. With only three employees in a temporary facility, it expanded into a multi‑state network of full‑service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled