Mobile Diagnostic Technician: Growth & Day-One Benefits

Protech Automotive Solutions; Tennessee; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental and vision from day 1

Weekly pay

3M Repair Products

Paid vacation & holidays

Career growth opportunities

I-CAR and ASE trainings

Job summary

Protech Automotive Solutions seeks a Mobile Diagnostic Technician to apply technical knowledge to diagnose vehicles and support Autel scanning units. You will handle inbound/outbound calls, respond to customer questions, and research issues to resolve complex vehicle problems.

The role requires 2+ years' diagnostic experience, and ASE/I-CAR certifications are preferred. You will work with cutting-edge repair products and contribute to delivering top-tier service to our customers.

Qualifications

• 2+ years of prior experience as a Diagnostics technician.
• I-CAR and ASE certifications preferred.
• Must currently have or be willing to obtain proper tools to complete job duties.
• Must pass pre-employment screenings including background checks.

Responsibilities

• Apply technical knowledge to assist customers and diagnose issues.
• Answer inbound and outbound phone calls in support of the Autel scanning unit.
• Explain and resolve vehicle technology issues related to scanning procedures.
• Research to understand, explain and resolve complex vehicle problems.

Skills

Verbal communication

Written communication

Reading instructions

Physical stamina

Customer service

Tools

Autel scanning unit

Job description

Protech Automotive Solutions seeks a Mobile Diagnostic Technician to apply technical knowledge to diagnose vehicles and support Autel scanning units. You will handle inbound/outbound calls, respond to customer questions, and research issues to resolve complex vehicle problems.

The role requires 2+ years' diagnostic experience, and ASE/I-CAR certifications are preferred. You will work with cutting-edge repair products and contribute to delivering top-tier service to our customers.