Mobile Device Support Specialist

Bluestone Software; Tampa (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading company in the financial sector seeks a Mobile Device Support Specialist to enhance productivity through user-facing solutions. The ideal candidate will possess extensive mobile support experience, particularly with iOS and Android, and must excel in a collaborative environment while managing client interactions effectively.

Qualifications

• 4+ years of mobile support services experience.
• In-depth experience in supporting iOS, Android, Windows smartphones and tablets.
• Knowledge in Mobile device configuration and troubleshooting.

Responsibilities

• Test, design, and implement user-facing enterprise solutions.
• Support mobile devices and enhance productivity.

Skills

Problem Solving

Project Management

Client Management

Communication

Mobile Device Management (MDM)

Tools

AirWatch

iOS

Android

Microsoft Outlook

Windows

Job description

blueStone Recruiting is a national search firm with a focus of placing top Web and Applications talent from the Analyst level to Directors of Application Development with prestigious organizations nationwide We are working with alarge financial institution that has asked us to find them a Mobile Device Support Specialist.

Job Description

This role is on the End-User Computing team, which is responsible for testing, designing and implementing user facing enterprise solutions specifically to enhance their productivity. The successful candidate will be self-motivated with a broad understanding the Mobility market and a deep understanding of AirWatch, iOS and Android technologies. The role will require excellent problem-solving skills and the ability to rapidly learn and apply new and constantly evolving technologies.

Qualifications

4+ years of mobile support services experience

In-depth experience in supporting iOS, Androids, Windows and other smartphones and tablets

In depth knowledge and experience in Mobile device configuration, app installations and troubleshooting

In-depth understanding of AirWatch and/or other Mobile Device Management systems (MDMs) as it pertains to mobile device support

Excellent client management skills, both through verbal and written interaction

Ability to work independently and collaboratively, outside of comfort zones

Good project management skills; ability to coordinate with colleagues on the project team; capacity to deliver results on time

Outstanding communication skills including the proven ability to convey complex ideas through clear communication, concise reports, and effective oral presentations

Excellent understanding Microsoft Outlook, Microsoft Direct Access and Windows platforms

Additional Information

Work with blueStone recruiting to find your next Mobile Development role. You can find us at http://bluestonerecruiting.com. We look forward to speaking with you.