Mobile Device Specialist SKGS with Security Clearance

S&K Technologies, Inc.; Bremerton (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

S&K Technologies, Inc. is seeking a Mobile Device Specialist to support our Government Client. The role involves managing a mobile device program, maintaining phone inventories, and providing usage metrics reports.

You will troubleshoot mobile devices and perform minor repairs, with an emphasis on customer service and reliability. You will work with MS Office tools, maintain records with high accuracy, and comply with security requirements, including potential DoD clearance and citizenship

Qualifications

• Two years IT experience is desired.
• Proficient with MS Office (Excel, Access).
• U.S. citizenship or authorization to work in the U.S. required.
• Current driver''s license required.
• Ability to obtain a DoD Secret Security Clearance.

Responsibilities

• Maintain the mobile device inventory and track shipments.
• Provide printer consumable ordering information based on inventory and usage metrics.
• Prepare monthly reports on inventory and usage metrics.
• Receive shipments and restock inventory; lift up to 50 lbs.

Skills

Customer service

Technical support

Troubleshooting

Inventory management

Tools

MS Office (Excel)

MS Access

Job description

The Mobile Device Specialist (formally Technical Support Specialist) p rovides customer service for our Government Client with cell phone and smartphone inventory and solves technical problems on mobile devices. Essential functions: Manage the mobile device program, including: maintaining a cell phone inventory, and providing printer consumable ordering information based on inventory and usage metrics. Essential job skills are technical abilities, smart phone support, troubleshooting & repair on iPhones and flip phones. Diagnose problems and make minor repair of mobile devices, computers, and other IT equipment. Provide monthly reports on inventory and usage metrics. Inventory management receiving shipments, restocking, and able to lift 50 lbs. Maintain records of all activities and processes pertaining to the mobile device inventory with a high level of accuracy. Subcontractor is not excluded from providing labor in support of other Task Areas as required, if it is deemed to be in the best interests of the Program. Experience * IT experience is highly desired. Must have extensive experience with MS Office (Excel, Access) and computer competences.

• Proven ability to maintain professionalism, with a commitment to customer service. License , Cer t or Registration * Current drivers' license
• P roof of U.S. citizenship or authorization to work in the U.S.
• A bility to obtain a DoD Secret Security Clearance .
• Strong preference given to candidates who meet all job requirements and possess an active DoD Secret clearance. Special knowledge, skills, & abilities * Two years IT experience is desired SKT, Inc. is anAA/EEO/Veteran/Disabled employer. For a general description of benefits, please visit: https://www.sktcorp.com/career-center/ and scroll down to read our benefit offerings.