Mobile Device Specialist

S & K Technologies, Inc.; Bremerton (WA); On-site; USD 35,000 - 37,000; Full time

Job summary

S&T Technologies in Bremerton, WA is seeking a Mobile Device Specialist to support a government client. You will manage mobile device inventory, assist end users, and perform basic repairs on smartphones and other devices in a fast-paced environment.

The role requires IT experience, strong MS Office skills, and a professional, customer-focused approach. This full-time on-site position offers hourly pay and opportunities to contribute to critical device programs.

Qualifications

• Minimum 2 years IT experience preferred.
• Experience with MS Office (Excel, Access) required.
• Strong customer service and professional demeanor.

Responsibilities

• Provide customer service for our Government Client with mobile devices.
• Manage mobile device inventory and prepare monthly reports.
• Diagnose problems and perform minor repairs on iPhones, flip phones, and other devices.
• Lift up to 50 lbs and maintain inventory records with accuracy.

Skills

Technical abilities

Smartphone support

Troubleshooting

Repair

Customer service

Tools

MS Office (Excel, Access)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bremerton full time ADMIN WA, Bremerton, WA, US

Salary Range: $25.30 To $27.00 Hourly

The Mobile Device Specialist (formally Technical Support Specialist) p rovides customer service for our Government Client with cell phone and smartphone inventory and solves technical problems on mobile devices.

A sample of duties include, but is not limited to:

• Manage the mobile device program, including: maintaining a cell phone inventory, and providing printer consumable ordering information based on inventory and usage metrics.
• Essential job skills are technical abilities, smart phone support, troubleshooting & repair on iPhones and flip phones.
• Diagnose problems and make minor repair of mobile devices, computers, and other IT equipment. Provide monthly reports on inventory and usage metrics.
• Inventory management receiving shipments, restocking, and able to lift 50 lbs.
• Maintain records of all activities and processes pertaining to the mobile device inventory with a high level of accuracy.
• 2 years of IT experience is highly desired. Must have extensive experience with MS Office (Excel, Access) and computer competences.
• Proven ability to maintain professionalism, with a commitment to customer service.

Experience

License , Cer t or Registration

P roof of U.S. citizenship or authorization to work in the U.S.

A bility to obtain a DoD Secret Security Clearance .

Strong preference given to candidates who meet all job requirements and possess an active DoD Secret clearance.

SKT, Inc. is anEEO/Veteran/Disabled employer. For a general description of benefits, please visit: https://www.sktcorp.com/career-center/ and scroll down to read our benefit offerings.