Mobile Device Specialist SKGS

S&K Technologies, Inc.; Bremerton (WA); On-site; USD 35,000 - 37,000; Full time

Job summary

S&K Technologies, Inc. is recruiting a Mobile Device Specialist to support a government client in Bremerton, WA. You will oversee cell phone inventory, assist users with smartphone issues, and perform basic repairs on iPhones and flip phones while reporting inventory metrics.

IT experience and proficiency with MS Office (Excel, Access) are preferred. U.S. citizenship or work authorization is required, and the ability to obtain a DoD Secret clearance. The role is on-site with lifting up to 50 lbs.

Qualifications

• IT experience is highly desired and a strong customer service mindset.
• Proficiency with MS Office (Excel, Access) and general computer skills.
• Must be able to obtain a DoD Secret Security Clearance.

Responsibilities

• Manage mobile device inventory for government client.
• Provide smartphone support and basic repairs for iPhones and flip phones.
• Troubleshoot devices and generate monthly inventory/use reports.
• Assist with receiving shipments and maintaining accurate records.

Skills

Technical abilities

Smartphone support

Troubleshooting

iPhone repair

Tools

MS Office (Excel, Access)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bremerton full time ADMIN WA, Bremerton, WA, US

Salary Range: $25.30 To $27.00 Hourly

The Mobile Device Specialist (formally Technical Support Specialist) p rovides customer service for our Government Client with cell phone and smartphone inventory and solves technical problems on mobile devices.

Essential functions:

Manage the mobile device program, including: maintaining a cell phone inventory, and providing printer consumable ordering information based on inventory and usage metrics. Essential job skills are technical abilities, smart phone support, troubleshooting & repair on iPhones and flip phones. Diagnose problems and make minor repair of mobile devices, computers, and other IT equipment. Provide monthly reports on inventory and usage metrics.

Inventory management receiving shipments, restocking, and able to lift 50 lbs.

Maintain records of all activities and processes pertaining to the mobile device inventory with a high level of accuracy. Subcontractor is not excluded from providing labor in support of other Task Areas as required, if it is deemed to be in the best interests of the Program.

Experience

IT experience is highly desired. Must have extensive experience with MS Office (Excel, Access) and computer competences.

Proven ability to maintain professionalism, with a commitment to customer service.

License , Cer t or Registration

P roof of U.S. citizenship or authorization to work in the U.S.

A bility to obtain a DoD Secret Security Clearance .

Strong preference given to candidates who meet all job requirements and possess an active DoD Secret clearance.

Special knowledge, skills, & abilities

Two years IT experience is desired

SKT, Inc. is anAA/EEO/Veteran/Disabled employer. For a general description of benefits, please visit: https://www.sktcorp.com/career-center/ and scroll down to read our benefit offerings.