Mobile Device Engineer II

System One; Washington (District of Columbia); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Spending accounts

Voluntary plans

Job summary

System One, Inc. is seeking a Mobile Device Engineer II in Washington, DC. This contract-to-hire role focuses on managing enterprise mobile devices, enrolling via Microsoft Intune, and enforcing security policies across iOS, Android, and Windows platforms.

You will troubleshoot issues, support incident workflows, and assist in rollout testing while adhering to federal IT security requirements and agency guidelines.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
• 3-5 years of experience in mobile device management or enterprise IT support.
• At least 4 years of hands-on Microsoft Intune experience.
• Knowledge of iOS, Android and Windows mobile platforms and security best practices.
• Certifications such as MD-102, Security+, ITIL 4 Foundation preferred.

Responsibilities

• Support provisioning, deployment, maintenance, and decommissioning of smartphones, tablets, and services.
• Administer Microsoft Intune for enrollment, configuration profiles, app deployment, and policies.
• Enforce mobile security policies and compliance on iOS, Android, and Windows.
• Troubleshoot hardware, OS, and connectivity to restore user services.
• Support incident response, service requests, and coordinate with support teams.
• Maintain mobile configuration standards per agency IT security requirements.
• Participate in pre-production testing, rollout activities, and operational reporting.
• Assist surge activities such as device refreshes and expansion as directed.

Skills

Mobile device management

Enterprise IT support

Microsoft Intune

Endpoint troubleshooting

Incident workflows

FISMA controls

Education

Bachelor's degree in IT/CS/Engineering

Tools

MDM administration

Job description

Job Title

Mobile Device Engineer II

Location

Washington, DC

Contract Type

Contract To Hire

Compensation

$38.44 (Pay Rate Low)

Work Model

Onsite – onsite

Hours

40.0

Security Clearance

Public Trust

Responsibilities

• Support enterprise mobile device services across provisioning, deployment, maintenance, and decommissioning of smartphones, tablets, and related services.
• Administer Microsoft Intune for device enrollment, configuration profiles, application deployment, and policy management.
• Implement and enforce mobile security policies and compliance controls on iOS, Android, and Windows platforms.
• Troubleshoot hardware, OS, and connectivity issues to ensure quick resolution and restore user services.
• Support incident response, service request fulfillment, and coordinate with support teams to ensure reliable mobile operations.
• Assist in mobile configuration standards maintenance aligned with agency and federal IT security requirements.
• Participate in pre-production testing, rollout activities, and contribute to operational reporting and efficiency improvements.
• Support surge activities such as device refreshes and support demand expansion as directed by leadership.

Requirements

• Must meet contract citizenship/work authorization requirements; able to obtain and maintain Public Trust clearance.
• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
• 3-5 years of experience in mobile device management or enterprise IT support, with at least 4 years of hands‑on Microsoft Intune experience.
• Knowledge of iOS, Android, and Windows mobile platforms and mobile security best practices.
• Technical proficiency in Microsoft Intune, MDM administration, endpoint troubleshooting, and incident workflows.
• Experience supporting federal agency environments with FISMA controls is preferred.
• Relevant certifications preferred, such as Microsoft Certified: Endpoint Administrator Associate (MD-102), Security+, or ITIL 4 Foundation.

Employer & Benefits

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.

We help clients get work done more efficiently and economically, without compromising quality.

System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1