Mobile Crisis Specialist

BBH Burrell Behavioral Health; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

29 Days of PTO

Competitive pay with wage increases

HRSA loan repayment eligibility

Health, dental, vision, retirement, &

Company vehicle / mileage reimburse

401(k) with up to 5% match

Job summary

Burrell Behavioral Health seeks a Mobile Crisis Specialist II to deliver on‑call/mobile crisis response across multiple communities, providing face‑to‑face assessments and telephone interventions as needed. You will work with a team to ensure timely access to care for individuals in crisis.

You will assess risk, coordinate crisis stabilization or hospitalization, and develop safety plans while adhering to regulatory guidelines and promoting best practices within the agency.

Qualifications

• Master’s degree preferred; Bachelor’s degree required in behavioral health or related field.
• Completion of practicum or one year of experience in behavioral health.
• Required License/Certification: CPR/First Aid and CPI (or willingness to obtain).

Responsibilities

• Crisis Response & Intervention: provide on-call/mobile crisis response and conduct crisis assessments.
• Collaboration & Coordination: work with Crisis Team and community resources; liaise with law enforcement and emergency responders.
• Risk Assessment & Safety Planning: evaluate risk levels and coordinate stabilization or referrals; develop safety plans.
• Legal & Compliance: manage custody/guardianship and documentation per DMH, BBH, and regulations.
• Professional Growth & Accountability: attend meetings, trainings, and supervision; adhere to policies and procedures.

Skills

Crisis intervention

Risk assessment

Collaboration

Communication

Education

Master’s degree in behavioral health

Bachelor’s degree in behavioral health

Practicum or 1 year experience in behavioral health

Tools

Electronic Medical Records (EMR)

CPR/First Aid and CPI certification

Job description

Job Description: Job Title: Mobile Crisis Specialist II Home Location: Sedalia, MO Department: Crisis Services Employment Type: Full Time Shift(s): Varied Shifts

Job Summary

Are you a dedicated behavioral health professional looking to make a meaningful impact in crisis intervention? Do you thrive in fast-paced environments where you can provide immediate support to individuals experiencing mental health crises? Join our team at Burrell behavioral Health as a Mobile Crisis Specialist II! As a Mobile Crisis Specialist II, you will provide on-call and mobile crisis response services across multiple communities, offering face-to-face crisis assessments and telephone interventions when needed. You will work collaboratively with a team to ensure individuals in crisis receive appropriate care and resources, making a difference in the lives of those experiencing urgent mental health challenges.

Position Perks & Benefits

• 29 Days of PTO
• Competitive Pay (New Wage Increases!)
• Eligibility for HRSA Loan Repayment *eligibility requirements
• Employee benefits package - health, dental, vision, retirement, life, & more**
• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
• Company-paid basic life insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts – healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement/Company Vehicle
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Key Responsibilities

• Crisis Response & Intervention Serve as an on-call/mobile crisis responder, providing immediate support to those in need. Conduct telephone and face-to-face crisis assessments, swiftly determining risk and appropriate care.
• Collaboration & Coordination Work closely with Crisis Team members and community resources to ensure individuals receive the right support. Partner with law enforcement and emergency medical personnel to safeguard individuals and families in crisis.
• Risk Assessment & Safety Planning Evaluate risk levels and coordinate crisis stabilization, hospitalization, or referrals. Develop and implement personalized safety plans to help individuals regain stability.
• Legal & Compliance Navigation Navigate custody, guardianship, and involuntary commitment procedures with confidence. Ensure accurate and timely documentation in compliance with DMH, BBH, and regulatory guidelines.
• Professional Growth & Accountability Stay at the top of your field by attending scheduled meetings, trainings, and supervision sessions. Uphold agency policies, procedures, and compliance standards to provide the best care possible.

Education and/or Experience Qualifications

• Master’s Degree in a behavioral health or related field preferred.
• Bachelors Degree in a behavioral health or related field required.
• Completion of a practicum or one (1) year of experience in a behavioral health field.
• Required License/Certification (one of the following): CPR/First Aid and CPI certification (or willingness to obtain).

Additional Qualifications

• Strong knowledge and skills in crisis intervention, suicidality assessment, and safety planning.
• Effective oral and written communication skills.
• Ability to assess and triage individuals in crisis.
• Strong problem-solving, decision-making, and clinical judgment skills.
• Ability to work independently and adapt to changing job demands.
• Experience working with electronic medical records.
• Ability to establish effective relationships via telephone and face-to-face interactions.
• Prior to completion of probationary status, must demonstrate competency in crisis intervention, safety and legal procedures, and collaboration with law enforcement.
• Must meet driver’s license, insurance, and vehicle requirements if using personal or company vehicles for business purposes.

Brightli is on a Mission

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioural health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioural and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.