Behavioral Health Technician

BBH Burrell Behavioral Health; Springfield (MO); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Employee Assistance Program – 24/7

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks

Job summary

Burrell Behavioral Health in Springfield, MO is seeking a Behavioral Health Technician I to provide trauma-informed supervision and supportive care within Recovery Services. You will help with daily activities, safety checks, and client engagement, contributing to treatment planning and continuity of care.

The role emphasizes compassionate, professional boundaries, and collaboration with the treatment team to promote recovery and client wellbeing in a busy clinical setting.

Qualifications

• High school diploma or equivalent and two years of responsible employment.
• Human services or related experience is preferred.
• Exceptions to the stated qualifications may be approved by the appropriate Executive Team member.
• If assigned to a Residential Care Facility, obtain Level 1 Medication Aide credentialing and insulin certification within the first 90 days of employment.
• Obtain First Aid and CPR certifications within three months of employment and maintain them upon renewal.
• Complete medication administration training according to applicable program standards.
• Complete CPI training for residential programs or Crisis Management training through Relias for outpatient programs within 30 days of employment or at the first available class.
• Complete 36 hours of required training within a two-year period in accordance with 9 CSR 10-7.110 E 1 and complete 40 hours of related training annually.

Responsibilities

• Provide compassionate, trauma-informed supervision, support, and redirection while encouraging participation in treatment and daily activities.
• Build positive client relationships, maintain professional boundaries, and model healthy, solution-focused behaviors.
• Monitor client health, behavior, safety, vital signs, and potential withdrawal symptoms, escalating concerns when needed.
• Support admissions, orientations, transfers, discharges, safety checks, personal care, and specimen collection as assigned.
• Facilitate recovery education, skill-building, rehabilitative support, and recreational groups.
• Participate in treatment planning by communicating client strengths, needs, progress, and concerns.
• Support medication administration, documentation, inventory, and storage according to training and program policy.
• Document client activities, observations, incidents, and shift updates accurately in the electronic medical record.
• Respond appropriately to crisis situations and communicate promptly with supervisors, medical personnel, and the treatment team.
• Transport clients to approved appointments and destinations as assigned.
• Maintain a safe, clean environment and follow confidentiality, safety, and program requirements.
• Complete required training, attend team meetings, and perform other duties assigned by leadership.

Education

High school diploma or equivalent and two years of responsible employment.

Human services or related experience is preferred.

Exceptions to the stated qualifications may be approved by the appropriate Executive Team member.

If assigned to a Residential Care Facility, obtain Level 1 Medication Aide credentialing and insulin certification within the first 90 days of employment.

Obtain First Aid and CPR certifications within three months of employment and maintain them upon renewal.

Complete medication administration training according to applicable program standards.

Complete CPI training for residential programs or Crisis Management training through Relias for outpatient programs within 30 days of employment or at the first available class.

Complete 36 hours of required training within a two-year period in accordance with 9 CSR 10-7.110 E 1 and complete 40 hours of related training annually.

Job description

Job Title and Location

Job Description: Job Title: Behavioral Health Technician I Location: Springfield, MO Department: Recovery Services Employment Type: Full-time .

Job Summary

Make a meaningful difference as a Behavioral Health Technician I with our compassionate, collaborative Recovery Services team. You will provide direct, trauma-informed support, promote client safety and wellbeing, respond to emerging needs, and help individuals develop skills that support recovery. Join us if you are dependable, observant, respectful, and committed to creating a safe, therapeutic environment. .

Benefits and Perks

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more .

Key Responsibilities

• Provide compassionate, trauma-informed supervision, support, and redirection while encouraging participation in treatment and daily activities.
• Build positive client relationships, maintain professional boundaries, and model healthy, solution-focused behaviors.
• Monitor client health, behavior, safety, vital signs, and potential withdrawal symptoms, escalating concerns when needed.
• Support admissions, orientations, transfers, discharges, safety checks, personal care, and specimen collection as assigned.
• Facilitate recovery education, skill-building, rehabilitative support, and recreational groups.
• Participate in treatment planning by communicating client strengths, needs, progress, and concerns.
• Support medication administration, documentation, inventory, and storage according to training and program policy.
• Document client activities, observations, incidents, and shift updates accurately in the electronic medical record.
• Respond appropriately to crisis situations and communicate promptly with supervisors, medical personnel, and the treatment team.
• Transport clients to approved appointments and destinations as assigned.
• Maintain a safe, clean environment and follow confidentiality, safety, and program requirements.
• Complete required training, attend team meetings, and perform other duties assigned by leadership.

Education, Experience, and/or Credential Qualifications

• High school diploma or equivalent and two years of responsible employment.
• Human services or related experience is preferred.
• Exceptions to the stated qualifications may be approved by the appropriate Executive Team member.
• If assigned to a Residential Care Facility, obtain Level 1 Medication Aide credentialing and insulin certification within the first 90 days of employment.
• Obtain First Aid and CPR certifications within three months of employment and maintain them upon renewal.
• Complete medication administration training according to applicable program standards.
• Complete CPI training for residential programs or Crisis Management training through Relias for outpatient programs within 30 days of employment or at the first available class.
• Complete 36 hours of required training within a two-year period in accordance with 9 CSR 10-7.110 E 1 and complete 40 hours of related training annually.

Additional Qualifications

• Maintain a current driver’s license in the state of residence, an acceptable driving record, and current automobile insurance.
• Be at least 21 years old to operate a company-owned vehicle and at least 23 years old to operate a company-owned 15-passenger van.
• Successfully complete required criminal record, driving record, abuse and neglect, fingerprint, and other applicable background checks.
• Demonstrate knowledge of confidentiality requirements governing substance use and mental health treatment.
• Communicate clearly and professionally with clients, employees, family members, treatment team members, and community contacts.
• Write clear reports and enter timely, accurate documentation in an electronic medical record.
• Read and follow safety rules, operating instructions, procedure manuals and written or verbal directions.
• Apply sound judgment, basic mathematical skills and practical problem solving within standardized situations.
• Establish supportive rapport with clients while maintaining appropriate professional boundaries.
• Maintain working knowledge of the policies, procedures and regulations applicable to the assigned program.
• Complete all mandatory training within required state regulatory and CARF timeframes.

Physical Requirements

Sedentary work requiring the ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. The position involves repetitive hand, finger, and arm movements for typing and writing throughout the work shift. Work is performed primarily while seated, with occasional walking or standing for brief periods.

Position Perks & Benefits

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top‑knotted training: initial, oyying, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well‑being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top‑line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees