Mobile Crisis Services Leader

Aroostook Mental Health Services, Inc.; Presque Isle (ME); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life & Supplemental Insurance

403B with match

Employee Assistance Programs

Flexible Spending Accounts

Health Savings Accounts

Pet Insurance

Tuition Reimbursement

Job summary

AMHC is seeking a Mobile Crisis Services Manager to lead operations and delivery of mobile crisis interventions across Aroostook County. You will supervise MHRT-CSP staff, coordinate with Clinical Supervisors, and partner with the Crisis Peer Support Supervisor to ensure high-quality, integrated crisis services.

The role combines staff supervision, program management, and community collaboration, with a focus on data reporting, MOUs, and staff development.

Qualifications

• Minimum of an associate’s degree and 2 years of managerial experience.
• 3 years of crisis-related experience accepted in lieu of managerial experience.
• Must complete MHRT-CSP training upon hire; CPR/First Aid, MANDT, Naloxone, Peer Support 101 training.
• Background check and regulatory requirements.

Responsibilities

• Provide supervision, coaching, and support to assigned MHRT-CSP staff, including individual and group supervision.
• Monitor staff performance, credentials, documentation, and compliance with agency policies and procedures.
• Conduct performance evaluations and address performance concerns in collaboration with program leadership and Human Resources.
• Partner with the Crisis Peer Support Supervisor to promote strong team cohesion and effective collaboration between clinical and peer-support staff.
• Support recruitment and onboarding efforts in collaboration with the Program Director and Human Resources.
• Help ensure consistent, high-quality crisis services across the organization.
• Promote integration of clinical and peer services through a collaborative, team-based approach.
• Lead the collection and coordination of monthly program performance data and reporting in collaboration with Information Technology and direct-service staff.
• Develop and maintain strong working relationships with internal departments, community organizations, law enforcement, and other external partners.
• Represent AMHC's Mobile Crisis Program with community and organizational partners.
• Develop, implement, and maintain community partnerships and MOUs.
• Assist leadership in assessing community service needs and identifying opportunities to strengthen mental health, peer support, substance use, prevention, and related services.
• Lead and support MHRT-CSP certification training for AMHC staff.
• Provide postvention support and follow-up following suicide deaths, fatalities, critical incidents, or other traumatic events, including support for staff, partners, individuals, and affected groups.
• Participate in co-response initiatives and complete required law-enforcement-related training.
• Perform other duties as assigned.

Skills

Supervisory experience

Leadership

Crisis intervention

Communication skills

Team collaboration

Education

Associate degree

Job description

AMHC is seeking a Mobile Crisis Services Manager to lead operations and delivery of mobile crisis interventions across Aroostook County. You will supervise MHRT-CSP staff, coordinate with Clinical Supervisors, and partner with the Crisis Peer Support Supervisor to ensure high-quality, integrated crisis services.

The role combines staff supervision, program management, and community collaboration, with a focus on data reporting, MOUs, and staff development.