Mobile Crisis Intervention Specialist I

Pacific Clinics; San Jose (CA); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

Benefits start Day One

Medical, Dental & Vision

401K Employer Match up to 4%

Competitive Time Off

Job summary

Pacific Clinics seeks a crisis response clinician to join the Mobile Mental Health Evaluation Team. You will work on crisis calls, provide stabilization, and coordinate with law enforcement as needed. The role requires shift-based hours, including weekends, under an AWS model.

The position emphasizes de-escalation, risk assessment, and collaboration with CSU and community partners to deliver timely mental health support and safety planning.

Qualifications

• High School Diploma or GED with 1 year relevant experience (2 years equals 1 year of education).
• Speak/read/write another language may be required by some programs.
• If program requires, pass an initial physical abilities test and crisis intervention certification within 30 days.

Responsibilities

• Support crisis hotline by gathering information, stabilizing callers and identifying needs.
• Participate in crisis assessment and de-escalation for adults or youth.
• Assist with involuntary psychiatric holds under Lanterman Petris Short laws and regulations.
• Provide direct mental health services, document per MediCal regulations and meet productivity expectations.
• Engage family members and supports with psychoeducation on de-escalation strategies.
• Facilitate transport of individuals on 5150 holds to accepting hospitals or CSU facilities and ensure client safety.
• Identify triggers and psychosocial factors to develop risk management and safety plans.
• Provide community referrals for additional identified social services.

Skills

Conflict Resolution

Documentation

Customer focus

Learning on the fly

Time management

Education

High School Diploma or GED

Job description

Pacific Clinics seeks a crisis response clinician to join the Mobile Mental Health Evaluation Team. You will work on crisis calls, provide stabilization, and coordinate with law enforcement as needed. The role requires shift-based hours, including weekends, under an AWS model.

The position emphasizes de-escalation, risk assessment, and collaboration with CSU and community partners to deliver timely mental health support and safety planning.