Mobile Crisis Counselor

Crisis-Services; Buffalo (NY); Hybrid; USD 36,000 - 43,000; Full time

Benefits offered by this job

Competitive pay with annual increases

Paid training and development

Union membership

Paid time off and meal breaks

Health insurance with employer premium

Job summary

Crisis Services is a 24-hour crisis center in Erie County, NY, seeking Mobile Crisis Counselors to respond to mental health emergencies in the community. You will provide on-site crisis intervention, conduct assessments, and coordinate with the broader crisis response network.

The role emphasizes client safety, suicide prevention, and hospital diversion, with paid training, union benefits, and opportunities for professional development. A valid NYS driver’s license is required.

Qualifications

• Bachelor’s degree in social work, psychology, or other human service-related field plus one year of supervised experience in a mental health or human service setting.
• Associate’s degree in human services-related field plus a minimum of three years of applicable professional experience.

Responsibilities

• Provide on-site crisis intervention and assessments for individuals in crisis or emergency mental health situations.
• Support client safety, suicide prevention, and hospital diversion as primary goals of the program.

Education

Bachelor’s degree in social work, psychology, or other human service-related field

Associate’s degree in human services-related field

Job description

Crisis Services is looking to add to our team of community outreach counselors. We are seeking early-career and experienced Mobile Crisis Counselors who are interested in supporting our mission to provide crisis support to anyone in need.Who we are:Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration.What we offer:Competitive pay with regular annual increasesPaid training and professional developmentReimbursement of initial licensure/permit feesCWA Local 1122 Union membershipGenerous Paid Time Off and paid meal breaksEmployee self-care and wellness supports including Calm app subscriptionsQuiet Room, Exercise Room and Lactation Room onsiteGreat health insurance coverage w/generous employer premium contributionMileage reimbursementAccess to dental, vision, life, disability and critical illness insurance coverage$300 Flexible Spending Account403(b) plan w/employer match after 1st yearEligibility for Public Service Loan Forgiveness programAbout this opportunity:Mobile Crisis Counselors in the Emergency Mental Health Response Services Program are responsible for providing on-site crisis intervention and assessments to individuals in crisis or emergency mental health situations in the community. The primary goals of this program are client safety, suicide prevention, and hospital diversion.Job Type:Full-TimePay:$26.26 - $30.75 per hour; exact pay rate will be determined based on prior experience and education levels according to collective bargaining agreement.Schedule:Four (4) 10-hr shifts per weekWednesday - Saturday or Sunday - Wednesday, 9am - 7pm (11am - 9pm every 3rd month)On-Call - This position requires paid on-call shifts in addition to regularly scheduled hours consistent with program needs and collective bargaining agreement. If activated while on-call, time is compensated at the overtime rate of pay.Work Setting:Community-basedHybridWhat you will bring to this position:Bachelor’s degree in social work, psychology, or other human service-related job field plus one (1) year of supervised experience (pre- or post-graduate) providing services to individuals in a mental health or human service setting, ORAssociate's degree in human services-related field from an accredited educational institution plus a minimum of three (3) years of applicable professional experience.A valid NYS driver’s license.Access to a reliable vehicle with at least the minimum amount of automobile insurance required by New York State.Ready for the toughest job you’ll love coming back to?Our employees are what make Crisis Services the pinnacle of crisis care for our community. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Join our team of passionate people making a difference.EEO STATEMENT:Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.DISCLAIMER:The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.