Mobile Care Coordinator – Massachusetts (Flexible Hours)

CareSource; Medford (MA); Presencial; USD 30.000 - 52.000; Jornada completa

Descripción de la vacante

CareSource/Commonwealth Care Alliance (CCA) in Massachusetts seeks a Care Coordinator to guide enrollees through health plan processes and coordinate care planning and services. You will engage with members and providers through visits, calls, and virtual meetings to promote timely care and satisfaction.

Responsibilities include education on plan benefits, documenting care activities, and supporting administrative tasks while collaborating with clinical and community teams.

Formación

• High School or GED required.
• Two years of healthcare or related experience preferred.

Responsabilidades

• Serve as first point of contact for enrollees and assist with navigating health plan processes.
• Conduct routine outreach to members and providers and document care coordination activities.
• Provide in-person visits to enrollees at least annually with consent.
• Maintain open lines of communication and ensure timely documentation across systems.
• Coordinate scheduling and support high-volume outreach campaigns across multiple systems.
• Lead the interdisciplinary care team to create enrollee-centered care plans.

Conocimientos

Microsoft Office

Medicaid knowledge

Customer service

Communication skills

Educación

High School or GED

Herramientas

Outlook

Word

Excel

Descripción del empleo

CareSource/Commonwealth Care Alliance (CCA) in Massachusetts seeks a Care Coordinator to guide enrollees through health plan processes and coordinate care planning and services. You will engage with members and providers through visits, calls, and virtual meetings to promote timely care and satisfaction.

Responsibilities include education on plan benefits, documenting care activities, and supporting administrative tasks while collaborating with clinical and community teams.