Mobile Auto Diagnostic Technician — On‑Site Expert

Protech Automotive Solutions; Bellevue (WA); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical benefits from day one

Dental benefits from day one

Vision benefits from day one

Weekly pay

Paid vacation & holidays

Career growth opportunities

I-CAR and ASE trainings

Job summary

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to provide top-tier service, perform Autel scanning unit support, and resolve vehicle technology issues. You will handle inquiries, guide customers through scanning procedures, and help diagnose automotive concerns in a fast-paced environment.

Candidates should have 2+ years as a diagnostic technician with I-CAR and ASE certifications preferred, and be willing to obtain necessary tools.

Qualifications

• 2+ years of prior experience as a Diagnostic technician.
• I-CAR & ASE certifications preferred.
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned.
• Must be able to pass all pre-employment screenings including background checks.

Responsibilities

• Provide top-tier service to customers and support for the Autel scanning unit.
• Answer inbound and outbound phone calls in support of the Autel unit and related procedures.
• Explain and resolve technology issues on the vehicle.
• Maintain up-to-date knowledge of Autel scanning procedures and repair guidelines.

Skills

Diagnostic experience

Customer service

Strong communication

Education

I-CAR certification

ASE certification

Tools

Autel scanning unit

Job description

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to provide top-tier service, perform Autel scanning unit support, and resolve vehicle technology issues. You will handle inquiries, guide customers through scanning procedures, and help diagnose automotive concerns in a fast-paced environment.

Candidates should have 2+ years as a diagnostic technician with I-CAR and ASE certifications preferred, and be willing to obtain necessary tools.