Mobile ADAS Diagnostics Technician

Crash Champions; Santa Clara (CA); Híbrido; USD 34 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus "Cash From Crash"

5 Paid Holidays

Resumo da oferta

Automotive Technology Experts (ATE) is seeking a Field Technician to support Crash Champions locations. You will travel daily in a company vehicle to perform diagnostics, calibrations, programming, scanning, and wiring repairs, while documenting OEM-compliant work and ensuring safety and quality on each site.

You will uphold ATE standards, stay current with OEM protocols, and provide excellent customer service, communication with shops, and teamwork across projects and training sessions.

Qualificações

• 2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
• Strong working knowledge of ADAS and electrical services, including calibrations (levels 1–3).
• Proficient with electrical diagnostic equipment such as multimeters, power probes, and resistors.
• Ability to program vehicle modules using factory or approved non-factory software.
• Clear and professional communication skills, both verbal and written.
• Must have a valid driver’s license and a safe driving record.
• Willingness and ability to travel daily to service locations (local/regional) using a company-provided vehicle.

Responsabilidades

• Deliver fast and accurate ATE service support to internal and external customers.
• Travel daily to assigned service locations in a company-provided vehicle.
• Perform a range of vehicle services including diagnostics, calibrations, programming, scanning, and wire/connector repair.
• Ensure all services—particularly calibrations—are clearly documented, required per OEM guidelines, and approved prior to execution, in alignment with company policies.
• Conduct test drives to verify system functionality and confirm successful repair outcomes.
• Provide excellent customer service by:
• Managing difficult situations with transparency and urgency.
• Communicating promptly and professionally with shops and internal stakeholders.
• Escalating concerns when needed.
• Participate in team meetings and training sessions as assigned.
• Properly care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
• Stay current on ATE and OEM protocols through required training and Champions Connect updates.
• Travel daily to service locations and meet productivity and quality goals.
• Accurately manage documentation and complete final billing before leaving the site, per MCP guidelines.
• Work assigned schedule including Saturday coverage as required by market needs.
• Maintain flexible availability to meet customer service commitments across all assigned business days.
• Perform additional duties as assigned.

Conhecimentos

ADAS knowledge

Electrical diagnostics

Diagnostics

Programming vehicle modules

Wiring schematics

Customer communication

MS Office proficiency

Driving

Ferramentas

Multimeters

Power probes

Diagnostic software

Wiring diagrams tools

Descrição da oferta de emprego

Automotive Technology Experts (ATE) is seeking a Field Technician to support Crash Champions locations. You will travel daily in a company vehicle to perform diagnostics, calibrations, programming, scanning, and wiring repairs, while documenting OEM-compliant work and ensuring safety and quality on each site.

You will uphold ATE standards, stay current with OEM protocols, and provide excellent customer service, communication with shops, and teamwork across projects and training sessions.