MMS Coordinator

MANN+HUMMEL; Gastonia (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

MANN+HUMMEL is seeking a quality/administrative specialist to support MMS and QMS maintenance, document control, and process documentation. You will assist with audits, ensure document accuracy, and help drive continuous improvement across the quality system.

The role requires a strong organizational mindset, experience with records management, and effective communication with all levels of the organization. Some travel for audits may be required.

Qualifications

• Requires Associate degree or equivalent in Quality, Manufacturing, Engineering Technology, Business, or related field.
• Three years of experience in manufacturing, quality, document control, or production functions.

Responsibilities

• Maintain and administer MMS and QMS.
• Assist document control: creation, revision tracking, approvals, distribution, and archiving.
• Create and maintain process maps, procedures, work instructions, forms, and records in the QMS.
• Ensure controlled documents are accurate, current, and compliant.
• Support internal, customer, corporate, and external certification audits.
• Assist with audit scheduling, preparation, documentation, and follow-up; track findings and due dates.
• Maintain records related to certifications, audits, and quality system compliance.
• Provide admin support for quality system training activities.
• Follow up with process owners regarding open actions and compliance requirements.
• Assist with management reviews and quality system reporting information.
• Participate in continuous improvement initiatives and quality projects.
• Escalate overdue actions to leadership when needed.

Skills

Organizational skills

Time management

Multitasking

Communication skills

Interpersonal skills

Education

Associate degree or equivalent

Tools

MS Office Suite

Job description

Main Tasks

• Support the maintenance and administration of the MANN+HUMMEL Management System (MMS) and Quality Management System (QMS).

Main Tasks

• Support the maintenance and administration of the MANN+HUMMEL Management System (MMS) and Quality Management System (QMS).
• Assist with document control activities, including document creation, revision tracking, approvals, distribution, and archiving.
• Creates and maintain process maps, procedures, work instructions, forms, and records within the quality management system.
• Ensure controlled documents remain accurate, current, and compliant with company requirements.
• Support internal, customer, corporate, and external certification audits.
• Assist with audit scheduling, preparation, documentation, and follow-up activities.
• Track audit findings, corrective actions, and due dates to help ensure timely closure.
• Maintain records related to certifications, audits, and quality system compliance.
• Provide administrative support for quality system training activities.
• Follow up with process owners and stakeholders regarding open action items and compliance requirements.
• Assist with gathering and organizing information for management reviews and quality system reporting.
• Participate in continuous improvement initiatives and quality projects.
• Escalate overdue actions or documentation concerns to the appropriate leadership team when necessary.

Additional duties as assigned

Required Qualifications

• Associate degree, technical degree, or equivalent work experience in Quality, Manufacturing, Engineering Technology, Business, or a related field.
• Three years of experience in manufacturing, quality, document control, or production functions in a relevant industry.
• Basic understanding of quality management systems and manufacturing processes.
• Strong organizational, time management, multitasking skills with follow through, accountability and ability to meet deadlines
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Strong written and verbal communication skills
• Ability to build positive working relations and communicate effectively with all levels of the organization
• Familiarity with ISO 9001, IATF 16949, or other quality standards a plus
• Exposure to internal audits, corrective actions, or compliance activities preferred
• Take initiative to identify issues and support solutions.
• Maintain accuracy while handling large volumes of documentation and records.
• Occasional travel (0-10%) may be required to support audits, training, or quality system activities at other company facilities
• Must be authorized to work in the US