MLS Director

Choose901; Memphis (TN); On-site; USD 120,000 - 160,000; Full time

Job summary

Memphis Area Association of REALTORS® (MAAR) is seeking a dynamic MLS & Commercial Director to lead a high-performing team, oversee MLS operations, and drive technology innovation. The role requires strong organizational skills, vendor management, and the ability to align people and systems with MAAR’s mission.

The successful candidate will manage policy communication, system enhancements, and cross-department collaboration, while engaging with leadership and external partners to ensure seamless

Qualifications

• Experience leading MLS operations and data teams.
• Strong communication skills across departments.
• Advanced MLS system administration experience.
• Proven ability to manage vendors and complex projects.
• Willingness to travel up to 25%.
• Collaborative with executive leadership to align strategies.

Responsibilities

• Supervise MLS and MAAR data support teams and ensure service quality.
• Manage MLS policy communication and act as data support backup.
• Oversee system updates, enhancements, and administration; address bugs.
• Maintain relationships with technology vendors and serve as primary liaison.
• Drive technology integrations and optimize office processes with data exports.
• Identify and implement commercial strategies to improve user experience with commercial information exchange; oversee staff liaison and events.

Skills

Leadership

Communication skills

MLS system administration

Project management

Vendor management

Strategic alignment

Tools

MLS platforms

Data integration tools

Job description

The Memphis Area Association of REALTORS® (MAAR) is one of Tennessee’s largest local REALTOR® associations, encompassing Shelby, Fayette, Tipton, Hardin,Hardemanand McNairy Counties. MAAR’s focus is serving and representing real estate professionals as well as providing real estate information to the public. We have a mission to work in cooperation with REALTORS® to create a favorable environment for real estate commerce through legislative advocacy, standards enforcement, database management, communication and professional development.

What We’re Looking For:

We are in search of a dynamic professional to serve as the MLS &Commercial Director, responsible for leading a high-performing team, managing MLS operations, and driving technological innovation. This role is ideal for someone with strong organizational skills, a passion for technology, and the ability to effectively manage both people and systems. The ideal candidate thrives in a collaborative environment and can engage with vendors, committees, and leadership to ensure seamless operations.

What Your Day Looks Like:

Team Leadership

• Supervise the MLS andMAARdatasupport teams, ensuring top-notch service.
• Ability to create, interpret, and communicate MLS policy.
• Act as a backup for MLS and data support inquiries as needed.
• Collaborate across departments to improve processes and efficiency.
• Communicate initiatives andstrategieswith leadership to foster a cohesive workenvironment.
• Communicate policies and technology to our members and subscribers withstrongunderstanding and knowledge.

System Oversight & Enhancement

• Manage system updates, enhancements, and administration.
• Act as the primary contact with vendors for technology-related matters.
• Monitor and address system bugs, ensuringtimelyresolution and updates.

Vendor and Partner Management

• Maintain strong relationships with key technology vendors.
• Serve as the primary liaison for vendor communications and support issues.

Technology Integration

• Optimizeinternal office processes through technology solutions.
• Manage data exports and system integrations in alignment with policies.

Commercial Outreach

• Identifyand implement commercial strategies to enhancethe userexperience with commercial information exchange.
• Oversee and direct staff liaison for the commercial council.
• Oversee the planning and execution of engaging member events in partnership with the commercial alliance.

Required Skills:

• Proven leadership experience in team and technical system management.
• Strong communicationskills tofacilitatecollaboration across departments.
• Advanced technical abilities, including MLS system administration.
• Excellent problem-solving and organizational skills to manage complex projects and vendor relationships.
• Ability to work closely with executive leadership to align strategies and priorities.
• Up to 25% travel – including national conferences.

Preferred Skills:

• Familiarity with MLS systems and related technologies.
• Experience working with real estate technology vendors and understanding industry trends.