MLOCR/Driver Support

Benchmark Human Services; Fort Wayne (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

EOE/AAP Employer

Job summary

Benchmark Human Services in Fort Wayne, IN is seeking a mail processing lead to oversee daily first-class and standard mail operations. You will operate MLOCR, manage presort delivery, and back-up drivers as needed, ensuring quality and safety standards.

Strong leadership and communication skills are essential for coordinating fleet maintenance and team tasks. The role requires a high school diploma or GED, a valid driver's license, and the ability to work flexible hours in a busy mail facility.

Qualifications

• Must have High School Diploma or GED.
• Knowledge of first-class and standard mail preparation.
• Technical knowledge of automated mail processing equipment.
• Valid driver's license and ability to operate a van, box truck, and forklift.
• Strong communication and customer service skills.
• Ability to prioritize tasks and lead when needed.

Responsibilities

• Oversees the daily processing of first-class mail and standard mail.
• Operates/Sweeps MLOCR.
• Finalizes first-class presort mail and delivers to Post Office.
• Provides back-up for all route drivers.
• Coordinates fleet service and preventative maintenance.
• Works with others as part of the mail processing team.
• Communicates quality/service issues to Production Manager.
• Reports any suspected abuse, neglect or exploitation immediately to supervisor or department head.
• Other duties as assigned.
• Comply with all standards to assure the health and safety of all individuals.
• Reports to work as scheduled.
• Ability to work flexible hours.

Skills

First class mail prep knowledge

Automated mail processing equipment

Van/box truck operation

Forklift operation

Excellent communication

Leadership experience

Customer service mindset

Task prioritization

Education

High School Diploma or GED

Tools

Automated mail processing equipment

Van/Box truck

Forklift

Job description

Description

Tandem, an ISO 9001:2015 certified mail facility, offers full-service mail and fulfillment, first-class presort, and third-class mail processing. We employ people with disabilities, giving them the opportunity to develop job skills while earning a paycheck. Tandem has several major contracts through SourceAmerica, a national agency charged with developing employment opportunities for people with disabilities. If you are looking for an open environment in which you can grow as part of the mail service industry, we want to meet you!

Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE - those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

General Responsibilities:

Oversees the daily processing of first-class mail and standard mail.

Schedule:

Monday - Friday 9:30am - 6pm

Essential Functions and Responsibilities:

• Operates/Sweeps MLOCR.
• Able to finalize first class presort mail and deliver to Post Office.
• Provides back-up for all route drivers.
• Perform extra pick-ups/deliveries as necessary in box truck.
• Coordinates fleet service and preventative maintenance.
• Works with others as part of the mail processing team as required.
• Communicates quality/service issues to Production Manager.
• Report any suspected abuse, neglect or exploitation immediately to supervisor or department head.
• Other duties as assigned.
• Comply with all standards to assure the health and safety of all individuals.
• Report to work as scheduled.
• Ability to work flexible hours.

Qualifications:

• High School Diploma or GED.
• Driver's license.
• Knowledge of first class and standard mail preparation.
• Technical knowledge of automated mail processing equipment.
• Able to drive van, box truck, and forklift.
• Good communication skills.
• Ability to practice quality customer service.
• Ability to prioritize tasks for efficiency.
• Leadership experience.

(In August 2022, the company names "Post Masters, Blue Octopus Printing, and DOMA Document Solutions," providing print, mail, and digital solutions to customers were rebranded as Tandem Solutions, or Tandem for short. These three entities, housed under AWRC, Benchmark Human Services' not-for-profit sister company, look forward to partnering with customers and new team members under this new identity moving forward. To be clear, nothing has changed except the brand name. The work remains the same, the management and ownership remain the same, and most importantly, the team and mission remain the same.)

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.

Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.