MLL Site Services Lead

Biopharma Careers

Danvers (MA)

On-site

USD 102,000 - 177,000

Full time

7 days ago

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Benefits offered by this job

Comprehensive employee benefits

Paid time off policy

Job summary

Johnson & Johnson in Danvers, MA seeks a senior Technology Product Manager to lead the campus technology portfolio across design, build, and operate phases. You define direction, manage investments over multi-site campuses, and coordinate cross-functional teams to deliver scalable IT services while ensuring security and regulatory alignment.

Role emphasizes strategic planning, leadership of MLL site services, and collaboration with TS teams to drive unified technology delivery and governance

Qualifications

Bachelor's degree required and 9+ years of professional experience.
Experience leading large cross-functional technical programs.
Ability to translate digital concepts for senior partners and technologists.
Demonstrated ability to manage technology investments and ROI.

Responsibilities

Own product strategy, roadmap, and backlog for campus technology capabilities.
Translate campus business needs into actionable technical requirements.
Align priorities with Manufacturing and TS leadership.
Coordinate design-build-operate lifecycle and IT service delivery.
Ensure scalable, repeatable campus solutions across sites.
Drive governance, risk, and dependency management across teams.

Skills

Analytical reasoning

Consulting

Cost management

Developing others

Leadership

Project management

Strategic thinking

Education

Bachelor's degree

Tools

Jira

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Technical Product Management

Job Category:

People Leader

All Job Posting Locations:

Danvers, Massachusetts, United States of America

Job Description:

Fueled by innovation at the intersection of biology and technology, our Cardiovascular team is developing the next generation of smarter, less invasive, and more personalized treatments. We design leading solutions for heart recovery, electrophysiology, and stroke care. Join us to help improve outcomes for patients living with stroke, heart failure, and atrial fibrillation.

Role summary - We are hiring MLL Site Services & Campus Technology Product Manager to lead technology strategy, roadmap, prioritization, delivery, and standards across our campuses. You will define product direction, manage the technology portfolio and investments, and coordinate cross-functional teams to ensure scalable, secure, and repeatable campus solutions across design, construction, and operations.

Responsibilities

Own product strategy, roadmap, and backlog for Campus technology capabilities.
Translate campus business needs into actionable technical requirements and acceptance criteria.
Align priorities and outcomes with Manufacturing and J&J Technology Services leadership.
Integrate technology requirements across the Design - Build - Operate lifecycle and ensure delivery of IT services through construction, commissioning and sustainment.
Ensure solutions are repeatable and scalable across sites and regions.
Maintain a consolidated view of the MLL Site services, Campus technology portfolio and investments; drive prioritization, trade-offs, transparency, and ROI/value tracking aligned to campus capital planning.
Serve as the single point of coordination between campus stakeholders and J&J Technology Services delivery teams/partners to deliver integrated campus outcomes.
Lead MLL site services operational excellence and project delivery, while serving as the team lead for local MLL team members.
Align priorities across TS services (e.g., MLL, End User Support, Network, A/V) to deliver integrated solutions.
Drive integrated delivery plans (dependencies, timelines, owners) and ensure consistent execution across regions and environments.
Remove blockers and lead escalation for cross-team issues; establish operating cadence, decision forums, and accountability for delivery.
Establish and run site-level governance for campus technology, including key decision forums (e.g., Change Boards).
Ensure cross-team changes are planned and coordinated to minimize business disruption.
Own risk, issue, and dependency management for campus technology initiatives (e.g., Jira) and drive transparency/escalation of critical trade-offs.
Ensure alignment with security, compliance, and regulatory expectations; keep governance practical and outcome-focused, enabling speed while maintaining control.

Requirements

A bachelor's degree is required.
9+ years of professional experience.
3+ years in a similar role as a senior manager or lead of large cross-functional technical programs (people management experience preferred).
3+ years managing a technology investment portfolio of $20M+ annually (or equivalent capital/operational responsibility).
Excellent written and verbal communication skills.
Ability to translate digital concepts for senior business partners and business concepts for technologists.
Demonstrated partnering and negotiation capability to drive mutually beneficial, long-term outcomes.
Experience driving business outcomes through technology and data.
Proven ability to assess issues, craft strategy, and influence across a complex organization.
Demonstrated ability to improve organizational performance through innovative application of methods, processes, products, and services.

Required Technical Qualifications

Prior hands‑on experience in IT infrastructure delivery and operations (e.g., campus LAN/WAN/Wi ‑ Fi, routing/switching fundamentals, network services such as DNS/DHCP, endpoint/identity basics), with the ability to translate that experience into scalable standards and requirements.
Experience delivering technology solutions across mixed environments: manufacturing, labs/R&D, and corporate offices, accounting for differing uptime, safety, and compliance expectations.
Workplace and collaboration technology experience (A/V room standards, deployments at scale, monitoring/support model, refresh/lifecycle planning).
Cybersecurity‑by‑design for campus/IT‑OT ecosystems (network segmentation, least privilege/role-based access, logging/monitoring, vulnerability management and patching constraints for OT), with the ability to partner effectively with Security/GRC teams.
Systems integration experience across internal TS teams and external vendors (requirements, interfaces/APIs where applicable, data flows, eventing, testing, commissioning, and operational handover).
Demonstrated ability to run structured, cross‑functional delivery governance (integrated plans, dependency/RAID management, change control, cutover planning) across multiple TS service towers and vendors.
Ability to define and enforce campus technology standards (reference architectures, design guides, build books, acceptance criteria) and ensure repeatability across sites and regions.

Preferred Qualifications

#JNJTECH #LI-Onsite

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills

Analytical Reasoning, Consulting, Cost Management, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, People Performance Management, Performance Measurement, Product Development, Product Strategies, Project Management Methodology (PMM), Research and Development, Resource Management, Software Development Management, Strategic Supply Chain Management, Team Management

Preferred Skills

The anticipated base pay range for this position is :

$102,000- $177,00

The anticipated base pay range for this position is:

$102,000- $177,00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year
for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours
Additional information can be found through the link below.
https://www.careers.jnj.com/employee-benefits